Viper Launch Control

image02

The Galactica’s fighter launch catapults are each controlled by a ‘shooter’ in an armored viewing pane.  There is one ‘shooter’ for every two catapults.  To launch a Viper, he has a board with a series of large twist-handles, a status display, and a single button.  We can also see several communication devices:

  • Ear-mounted mic and speaker
  • Board mounted mic
  • Phone system in the background

These could relate to one of several lines of communication each:

  • The Viper pilot
  • Any crew inside the launch pod
  • Crew just outside the launch pod
  • CIC (for strategic status updates)
  • Other launch controllers at other stations
  • Engineering teams
  • ‘On call’ rooms for replacement operators

image05

Each row on the launch display appears to conform to some value coming off of the Viper or the Galactica’s magnetic catapults.  The ‘shooter’ calls off Starbuck’s launch three times due to some value he sees on his status board (fluctuating engine power right before launch).

We do not see any other data inputs.  Something like a series of cameras on a closed circuit could show him an exterior view of the entire Viper, providing additional information to the sensors.

When Starbuck is ready to launch on the fourth try, the ‘shooter’ twists the central knob and, at the same time and with the same hand, pushes down a green button.  The moment the ‘shooter’ hits the button, Starbuck’s Viper is launched into space.

image04

There are other twist knobs across the entire board, but these do not appear to conform directly to the act of launching the Viper, and they do not act like the central knob.  They appear instead to be switches, where turning them from one position to another locks them in place.

There is no obvious explanation for the number of twist knobs, but each one might conform to an electrical channel to the catapult, or some part of the earlier launch sequence.

Manual Everything

Nothing in the launch control interprets anything for the ‘shooter’.  He is given information, then expected to interpret it himself.  From what we see, this information is basic enough to not cause a problem and allow him to quickly make a decision.

Without networking the launch system together so that it can poll its own information and make its own decisions, there is little that can improve the status indicators. (And networking is made impossible in this show because of Cylon hackers.) The board is easily visible from the shooter chair, each row conforms directly to information coming in from the Viper, and the relate directly to the task at hand.

The most dangerous task the shooter does is actually decide to launch the Viper into space.  If either the Galactica or the Viper isn’t ready for that action, it could cause major damage to the Viper and the launch systems.

A two-step control for this is the best method, and the system now requires two distinct motions (a twist-and-hold, then a separate and distinct *click*).  This is effective at confirming that the shooter actually wants to send the Viper into space.

To improve this control, the twist and button could be moved far enough apart (reference, under “Two-Hand Controls” ) that it requires two hands to operate the control.  That way, there is no doubt that the shooter intends to activate the catapult.

If the controls are separated like that, it would take some amount of effort to make sure the two controls are visually connected across the board, either through color, or size, or layout.  Right now, that would be complicated by the similarity in the final twist control, and the other handles that do different jobs.

Changing these controls to large switches or differently shaped handles would make the catapult controls less confusing to use.

 

Colonial One

image04

Colonial One is a luxury passenger liner in commercial service until the war with the Cylons breaks out.  The captain and co-pilot are not military pilots, and most passengers are dignitaries or VIPs visiting the Galactica for the unveiling of it as a museum.

Compared to military cockpits and the CIC aboard the Galactica, Colonial One’s cockpit has simple controls and an unsophisticated space-borne sensor system.  Also unlike the Galactica or the Raptors, no one on Colonial One calls their space-borne sensor system the “Dradis”.  At the center of each control console is a large gimbal-based horizon indicator.

image07The sensors show a simple 2-d representation of local space, with nearby contacts indicated as white dots.  There is no differentiation between ‘enemy’ and ‘friendly’ contacts.  Likewise, the image of a Cylon missile (shown above) is the same indicator as other ships.  There is no clear explanation of what the small white dots on the background of the image are, or what the lines indicate.

When the Cylon fighters show up, the crew has some unknown way besides this screen of knowing the Cylons have just jumped into contact range, and that they have launched missiles at Colonial One.  How the crew determines this isn’t shown, but both the crew and Apollo are confident that the assessment is correct.

image05

When Laura Rosilyn tells the crew to send a message on a specific frequency before the missile attack, the crew uses the same keypad to send alpha-numeric signals over a radio/faster-than-light (FTL) link as to enter information into their flight computers.  The FTL link appears to connect every planet in the Colonies together in real time: we don’t get any sense of delay between the attacks happening and the entire civilization reacting to it in real time.

The largest usability concern here is Mode Switching, and making it clear whether the crew is entering information into the ship or into the radio.  Given that we see the crew interact most with the ship itself, the following procedure would make the most sense:

  1. Entering information into the ship is the primary ‘mode’
  2. An explicit command to switch over to the radio link.
  3. Crew enters the given information into the link
  4. On ‘enter’, the interface flips back over to entering information into the ship.

With a larger budget, the Dradis is a better system (at least with the improvements installed)

Other Systems

A large amount of space inside the cockpit is given over to communication controls and a receiver station.  At the receiver station, Colonial One has a small printer attached to an automatic collector that prints off broadcast messages.  The function and placement of the printer appears similar to weather printers on modern passenger jets.

image06

The cockpit is very utilitarian, and the controls look well used.  These are robust systems and look like they have been in place for a while.  Despite the luxury associated with the passenger compartment, the crew have been granted no special luxuries or obvious assisting equipment to make their job more comfortable.

If we look at a current (or, up until very recently current) pattern: the Space Shuttle has a very similar layout.  It is intended to also enter the atmosphere, which Colonial One is shown with the equipment to do, and maintains a 2.5D movement concept.  Given that it’s a commercial ship with direct paths to follow, Colonial One does not need the complicated controls – that are shown to be very difficult to master – that are present on ships like the Viper.

Overall, a solid pattern

In-universe, this ship was not designed for combat, and is woefully unprepared for it when it arrives.  The sensor system and the controls appear specialized for the job of ferrying high-paying customers from one planet to another through friendly space.  Other ships also have the same level of manual controls and physical switches in the cockpit, though it is impossible to tell whether this is because Colonial One was built in the same era as the Galactica, or whether the builders wanted extra reliability in the controls than ‘modern’ electronics provided.

As long as the pilots are as well trained as current-day commercial pilots, the banks of controls would provide solid spatial grouping and muscle memory.  There might be some room to shrink the number of controls or group them better, but we lack the context to dig into that particular issue.

One minor fix would be the possibility of mode errors for the keypad.  It is not obvious when the crew changes from “I want to enter information into Colonial One to change operating parameters” and “I want to send a message to someone else”.  A clear way to indicate that the keyboard is sending information to the ship, compared to sending information to the radio system, would clear up the possibility of a mode-switch error.  Common options could be:

  • A large switch close by that changed the color of the lights
  • A bi-directional light with labels on which mode it’s in
  • or distinct separation between the Pilot’s keyboard and the Co-pilot’s keyboard

Of the three, a clear distinction between pilot’s keyboard and co-pilot’s keyboard would be the most secure; provided that there was a switch in case of emergency.

The Colonial One copies many interface patterns from modern airliners.  Since the airline industry has one of the best and most sophisticated UI design in practice right now, there are very few obvious recommendations to make, and credit should be given for how realistic it looks.

Dradis Console

image09

Dradis is the primary system that the Galactica uses to detect friendly and enemy units beyond visual range.  The console appears to have a range of at least one light second (less than the distance from Earth to the Moon), but less than one light minute (one/eighth the distance from Earth to the Sun).

How can we tell?  We know that it’s less than one light minute because Galactica is shown orbiting a habitable planet around a sun-like star.  Given our own solar system, we would have at least some indication of ships on the Dradis at that range and the combat happening there (which we hear over the radios).  We don’t see those on the Dradis.

We know that it’s at least one light second because Galactica jumps into orbit (possibly geosynchronous) above a planet and is able to ‘clear’ the local space of that planet’s orbit with the Dradis

image03

The sensor readings are automatically interpreted into Friendly contacts, Enemy contacts, and missiles, then displayed on a 2d screen emulating a hemisphere. A second version of the display shows a flat 2d view of the same information.


Friendly contacts are displayed in green, while enemy units (Cylons) are displayed in red.  The color of the surrounding interface changes from orange to red when the Galactica moves to Alert Stations.

image06

The Dradis is displayed on four identical displays above the Command Table, and is viewable from any point in the CIC.  ‘Viewable’ here does not mean ‘readable’.  The small size, type, and icons shown on the screen are barely large enough to be read by senior crew at the main table, let alone officers in the second or third tier of seating (the perspective of which we see here).

It is possible that these are simply overview screens to support more specific screens at individual officer stations, but we never see any evidence of this.

Whatever the situation, the Dradis needs to be larger in order to be readable throughout the CIC and have more specific screens at officer stations focused on interpreting the Dradis.

As soon as a contact appears on the Dradis screen, someone (who appears to be the Intelligence Officer) in the CIC calls out the contact to reiterate the information and alert the rest of the CIC to the new contact.  Vipers and Raptors are seen using a similar but less powerful version of the Galactica’s sensor suite and display.  Civilian ships like Colonial One have an even less powerful or distinct radar system.

 

2d display of 3d information

The largest failing of the Dradis system is in its representation of the hemisphere.  We never appear to see the other half of the sphere. Missing half the data is pretty serious. Theoretically, the Galactica would be at the center of a bubble of information, instead of picking an arbitrary ‘ground plane’ and showing everything in a half-sphere above that (cutting out a large amount of available information).

The Dradis also suffers from a lack of context: contacts are displayed in 3 dimensions inside the view, but only have 2 dimensions of reference on the flat screen in the CIC.  For a reference on an effective 3d display on a 2d screen, see Homeworld’s (PC Game, THQ and Relic) Sensor Manager:

image04

In addition to rotation of the Sensor Manager (allowing different angles of view depending on the user’s wishes), the Sensor Manager can display reference lines down to a ‘reference plane’ to show height above, and distance from, a known point.  In Homeworld, this reference point is often the center of the selected group of units, but on the Dradis it would make sense for this reference point to be the Galactica herself.

image07

Dradis Contact

Overall, the crew of the Galactica never seems to be inhibited by this limitation.  The main reasons they could be able to work around this limitation include:

  • Extensive training
  • Effective communication between crew members
  • Experience operating with limited information.  

This relies heavily on the crew operating at peak efficiency during an entire combat encounter.  That is a lot to ask from anyone.  It would be better to improve the interface and lift the burden off of a possibly sleep deprived crewmember.

The Dradis itself displays information effectively about the individual contacts it sees.  This isn’t visible at the distances involved in most CIC activities, but would be visible on personal screens easily.  Additionally, the entire CIC doesn’t need to know every piece of information about each contact.

In any of those three cases, crew efficiency would be improved (and misunderstandings would be limited) by improving how the Dradis displayed its contacts on its screen.

Captain’s Board

image06

The Captain’s Board is a double hexagon table at the very center of the CIC.  This board serves as a combination of podium and status dashboard for the ship’s Captain.  Often, the ship’s XO or other senior officers will move forward and use a grease pen or replacement transparency sheet to update information on the board.

image05For example, after jumping from their initial position to the fleet supply base in the nebula, Colonel Tigh replaces the map on the ‘left’ side of the board with a new map of the location that the Galactica had just jumped to.  This implies that the Galactica has a cache of maps in the CIC of various parts of the galaxy, or can quickly print them on the fly.

After getting hit by a Cylon fighter’s nuclear missile, Tigh focuses on a central section of the board with a grease pen to mark the parts of the Galactica suffering damage or decompression. The center section of the board has a schematic, top-down view of the Galactica.

During the initial fighting, Lt. Gaeda is called forward to plot the location of Galactica’s combat squadrons on the board.  This hand-drawn method is explicitly used, even when the Dradis system is shown to be functioning.

image07

The transparency sheets are labeled with both a region and a sector: in this case, “Caprica Region, SECT OEL”.  More text fills the bottom of the label: “Battlestar Galactica Starchart…”

Several panels of physical keys and low-resolution displays ring the board, but we never see any characters interacting with them.  They do not appear to change during major events or during shifts in the ship status.

The best use of these small displays would be to access reference data with a quick search or wikipedia-style database.  Given what we see in the show, it is likely that it was just intended as fuigetry.

 

Old School

Charts and maps are an old interface that has been well developed over the course of human history.  Modern ships still use paper charts and maps to track their current location as a backup to GPS.

Given the Galactica’s mission to stay active even in the face of complete technological superiority of the opponent, a map-based backup to the Dradis makes sense in spite of the lack of detailed information it might need to provide.  It is best as, and should be, a worst-case backup.  

Here, the issue becomes the 3-dimensional space that the Galactica inhabits.  The maps do an excellent job of showing relationships in a two dimensional plane, but don’t represent the ‘above’ and ‘below’ at all.  

In those situations, perhaps something like a large fish tank metaphor might work better, but wouldn’t allow for quick plotting of distance and measurements by hand.  Instead, perhaps something more like the Pin Table from the 2000 X-Men movie that could be operated by hand:

image01

It would provide a shake-resistant, physical, no-electricity needed 3-D map of the surrounding area.  Markups could be easily accomplished with a sticky-note-like flag that could attach to the pins.

CIC

image06

The Battlestar Galactica’s Combat Information Center, or CIC, is a medical-theater-like room that acts as the military nerve center and brain of the Galactica.  It is located near the center of the ship, is heavily armored and protected by armed guards, and has a staff of between 35-50 people.

The two highest ranking officers on the ship, Commander Adama and Colonel Tigh, typically stand at the center of the auditorium around the Command Board.  This position lets them hear status reports from around the room, and issue orders to the entire ship.

image05

Various pods of workstations provide seating for the rest of the staff.  These stations are grouped by function.  We see Navigation crew sitting near other navigation crew, weapons officers near other combat functions, communications near the center, and engineering given a special area up top.

image07

Phone kiosks are placed throughout the CIC, with two high profile kiosks on the Command Board.  Large display boards and the central Dradis Console provide information to the entire crew of the CIC.

 

Organized Chaos

The CIC is dealing with a lot of information from all over the ship and trying to relate it to the lead officers who are making decisions.  There is a lot of activity related to this information overload, but the design of the CIC has organized it into a reasonably effective flow.

Teams communicate with each other, then that decision flows forward to lead officers, who relate it to Admiral Adama.
image03

Orders flow in the opposite direction.

Admiral Adama can very quickly shout out an order from the center of the CIC and have his lead officers hear it all around him.  It can also act as a failsafe: other officers can also hear the same order and act as a confirmation step.  From there, the officers can organize their teams to distribute more detailed orders to the entire ship.

Large screens show information that the entire CIC needs to know, while smaller screens display information for specific crew or groups.

Overall, the stadium-like construction of the CIC works well for the low tech approach that the Galactica takes after.  Without introducing automation and intelligent computer networks onto the bridge, there is little that could be done to improve the workflow.

The Gatekeeper

WallE-Gatekeeper04

After the security ‘bot brings Eve across the ship (with Wall-e in tow), he arrives at the gatekeeper to the bridge. The Gatekeeper has the job of entering information about ‘bots, or activating and deactivating systems (labeled with “1”s and “0”s) into a pedestal keyboard with two small manipulator arms. It’s mounted on a large, suspended shaft, and once it sees the security ‘bot and confirms his clearance, it lets the ‘bot and the pallet through by clicking another, specific button on the keyboard.

The Gatekeeper is large. Larger than most of the other robots we see on the Axiom. It’s casing is a white shell around an inner hardware. This casing looks like it’s meant to protect or shield the internal components from light impacts or basic problems like dust. From the looks of the inner housing, the Gatekeeper should be able to move its ‘head’ up and down to point its eye in different directions, but while Wall-e and the security ‘bot are in the room, we only ever see it rotating around its suspension pole and using the glowing pinpoint in its red eye to track the objects its paying attention to.

When it lets the sled through, it sees Wall-e on the back of the sled, who waves to the Gatekeeper. In response, the Gatekeeper waves back with its jointed manipulator arm. After waving, the Gatekeeper looks at its arm. It looks surprised at the arm movement, as if it hadn’t considered the ability to use those actuators before. There is a pause that gives the distinct impression that the Gatekeeper is thinking hard about this new ability, then we see it waving the arm a couple more times to itself to confirm its new abilities.

WallE-Gatekeeper01

The Gatekeeper seems to exist solely to enter information into that pedestal. From what we can see, it doesn’t move and likely (considering the rest of the ship) has been there since the Axiom’s construction. We don’t see any other actions from the pedestal keys, but considering that one of them opens a door temporarily, it’s possible that the other buttons have some other, more permanent functions like deactivating the door security completely, or allowing a non-authorized ‘bot (or even a human) into the space.

An unutilized sentience

The robot is a sentient being, with a tedious and repetitive job, who doesn’t even know he can wave his arm until Wall-e introduces the Gatekeeper to the concept. This fits with the other technology on board the Axiom, with intelligence lacking any correlation to the robot’s function. Thankfully for the robot, he (she?) doesn’t realize their lack of a larger world until that moment.

So what’s the pedestal for?

It still leaves open the question of what the pedestal controls actually do. If they’re all connected to security doors throughout the ship, then the Gatekeeper would have to be tied into the ship’s systems somehow to see who was entering or leaving each secure area.

The pedestal itself acts as a two-stage authentication system. The Gatekeeper has a powerful sentience, and must decide if the people or robots in front of it are allowed to enter the room or rooms it guards. Then, after that decision, it must make a physical action to unlock the door to enter the secure area. This implies a high level of security, which feels appropriate given that the elevator accesses the bridge of the Axiom.

Since we’ve seen the robots have different vision modes, and improvements based on their function, it’s likely that the Gatekeeper can see more into the pedestal interface than the audience can, possibly including which doors each key links to. If not, then as a computer it would have perfect recall on what each button was for. This does not afford a human presence stepping in to take control in case the Gatekeeper has issues (like the robots seen soon after this in the ‘medbay’). But, considering Buy-N-Large’s desire to leave humans out of the loop at each possible point, this seems like a reasonable design direction for the company to take if they wanted to continue that trend.

It’s possible that the pedestal was intended for a human security guard that was replaced after the first generation of spacefarers retired. Another possibility is that Buy-N-Large wanted an obvious sign of security to comfort passengers.

What’s missing?

We learn after this scene that the security ‘bot is Otto’s ‘muscle’ and affords some protection. Given that the Security ‘bot and others might be needed at random times, it feels like he would want a way to gain access to the bridge in an emergency. Something like an integrated biometric scanner on the door that could be manually activated (eye scanner, palm scanner, RFID tags, etc.), or even a physical key device on the door that only someone like the Captain or trusted security officers would be given. Though that assumes there is more than one entrance to the bridge.

This is a great showcase system for tours and commercials of an all-access luxury hotel and lifeboat. It looks impressive, and the Gatekeeper would be an effective way to make sure only people who are really supposed to get into the bridge are allowed past the barriers. But, Buy-N-Large seems to have gone too far in their quest for intelligent robots and has created something that could be easily replaced by a simpler, hard-wired security system.

WallE-Gatekeeper05

The ritual interfaces

We know in the film that Control has been working behind the scenes long before the event takes place. The Chem department, for example, has somehow gotten Jules to bleach her hair, and the hair dye “works its way into the blood” as a way to slow her cognition, and make her conform more the Whore archetype. Additionally, they have been lacing Marty’s marijuana to keep him dazed & confused. (Though, key to the plot, they missed his secret stash.) There’s even an actor placed en route to the eponymous cabin who unsettles the victims with his aggression and direct violent insults to Jules, setting the stage for their suffering. Though these things occur “off stage” of the actual cabin (and the Chem team works off screen), they help tell the story about how deeply embedded Control is in the world, and set the stage for the surveillance interfaces on stage.

Marking the deaths: on screen & ritually

The goal of the scenario is the suffering and death of the victims, in the right order. To provide a visual marker on the monitoring screens, a transparent red overlay is placed over victims who are believed to have been killed.

The choice of red has a natural association with the violence, but red has a number of problems. Visually, it vibrates against blue (according to opponent process of color theory, the red and blue receptors in our retinas are in the same place and can’t perceive both at the same time). It’s also typically used to grab attention, which in this case is the exact wrong signal. Jules is no longer in the picture, and so specifically no attention is needed for her. Better would be to dim her section on the monitor, or remove her altogether, if marking progress is unimportant.

Hadley orders Thorazine

In addition to marking the deaths in the digital interfaces, the deaths must be marked ritually for the system to work. To this end, Sitterson and Hadley act as the human interface that transfers the information from the electronic systems to the Bronze-Age mechanical systems behind him. Though this could be accomplished mechanically, there are ritual words that must be spoken and an amulet that must be kissed by a supplicant.

Sitterson, the senior of the two, recites, “This we offer in humility and fear / For the blessed peace of your eternal slumber / As it ever was.”

After these ritual actions, Hadley raises a roll top wooden panel to reveal a simple switch. Pulling it down initiates a chain of mechanics that ultimately break a vial of blood into a funnel, which channels the blood into grooves carved into a sacrificial slab.

Sitterson and Hadley mark the first sacrifice

The roll top door acts as a physical barrier against accidental activation, and the mechanical switch requires a manageable, but deliberate, amount of force. Both of these features in the interface ensure that it is only done when intended, and the careful mechanical construction ensures that it is done right.

Security and Control’s control

The mission is world-critical, so like a cockpit, the two who are ultimately in control are kept secure. The control room is accessible (to mere humans, anyway) only through a vault door with an armed guard. Hadley and Sitterson must present IDs to the guard before he grants them access.

Sitterson and Hadley pass security.

Truman, the guard, takes and swipes their cards through a groove in a hand-held device. We are not shown what is on the tiny screen, but we do hear the device’s quick chirps to confirm the positive identity. That sound means that Truman’s eyes aren’t tied to the screen. He can listen for confirmation and monitor the people in front of him for any sign of nervousness or subterfuge.

Hadley boots up the control room screens.

The room itself tells a rich story through its interfaces alone. The wooden panels at the back access Bronze Age technology with its wooden-handled gears, glass bowls, and mechanical devices that smash vials of blood. The massive panel at which they sit is full of Space Age pushbuttons, rheostats, and levers. On the walls behind them are banks of CRT screens. These are augmented with Digital Age, massive, flat panel displays and touch panel screens within easy reach on the console. This is a system that has grown and evolved for eons, with layers of technology that add up to a tangled but functional means of surveillance and control.

The interfaces hint at the great age of the operation.

Utter surveillance

In order for Control to do their job, they have to keep tabs on the victims at all times, even long before the event: Are the sacrifices conforming to archetype? Do they have a reason to head to the cabin?

The nest empties.

To these ends, there are field agents in the world reporting back by earpiece, and everything about the cabin is wired for video and audio: The rooms, the surrounding woods, even the nearby lake.

Once the ritual sacrifice begins, they have to keep an even tighter surveillance: Are they behaving according to trope? Do they realize the dark truth? Is the Virgin suffering but safe? A lot of the technology seen in the control room is dedicated to this core function of monitoring.

The stage managers monitor the victims.

There are huge screens at the front of the room. There are manual controls for these screens on the big panel. There is an array of CRTs on the far right.

The small digital screens can display anything, but a mode we often see is a split in quarters, showing four cameras in the area of the stage. For example, all the cameras fixed on the rooms are on one screen. This provides a very useful peripheral signal in Sitterson and Hadley’s visual field. As they monitor the scenario, motion will catch their eyes. If that motion is not on a monitor they expect it to be, they can check what’s happening quickly by turning their head and fixating. This helps keep them tightly attuned to what’s happening in the different areas on “stage.”

For internal security, the entire complex is also wired for video, including the holding cages for the nightmare monsters.

Sitterson looks for the escapees amongst the cubes.

The control room watches the bloody chaos spread.

One screen that kind of confuses us appears to be biometrics of the victims. Are the victims implanted with devices for measuring such things, or are sophisticated non-invasive environmental sensors involved? Regardless of the mechanisms, if Control has access to vital signs, how are they mistaken about Marty’s death? We only get a short glance at the screen, so maybe it’s not vital signs, but simple, static biometrics like height, and weight, even though the radiograph diagram suggests more.

Sitterson tries to avoid talking to Mordecai.

Communications

Sitterson and Hadley are managing a huge production. It involves departments as broad ranging as chemistry, maintenance, and demolitions. To coordinate and troubleshoot during the ritual, two other communications options are available beyond the monitors; land phone lines and direct-connection, push-to-talk microphones.

Hadley receives some bad news.

A disaster-avoidance service

The key system in The Cabin in the Woods is a public service, and all technological components can be understood as part of this service. It is, of course, not a typical consumer service for several reasons. Like the CIA, FBI, and CDC, the people who most benefit from this service—humanity at large—are aware of it barely, if at all. These protective services only work by forestalling a negative event like a terrorist action or plague. Unlike these real-world threats, if Control fails in their duties, there is no crisis management as a next step. There’s only the world ending. Additionally, it is not typical in that it is an ancient service that has built itself up over ages around a mystical core.

So who are the users of the service? The victims are not. They are intentionally kept in the dark, and it is seen as a crisis when Marty learns the truth.

Given that interaction design requires awareness of the service in question, as well as inputs and outputs to steer variables towards a goal, it stands that the organization in the complex are the primary users. Even more particularly it is Sitterson and Hadley, the two “stage managers” in charge of the control room for the event, who are the real users. Understanding their goals we can begin an analysis. Fittingly, it’s complex:

  • Forestall the end of the world…
  • by causing the (non-Virgin) victims to suffer and die before Dana (who represents the Virgin archetype)…
  • at the hand of a Horrible Monster selected by the victims themselves…
  • marking each successful sacrifice with a blood ritual…
  • while keeping the victims unaware of the behind-the-scenes truth.

Sitterson and Hadley dance in the control room.

Part of a larger network with similar goals

This operation is not the only one operating at the same time. There are at least six other operations, working with their particular archetypes and rituals around the world: Berlin, Kyoto, Rangoon, Stockholm, Buenos Aires, and Madrid.

To monitor these other scenarios, there are two banks of CRT monitors high up on the back wall, each monitor dedicated to a different scenario. Notably, these are out of the stage manager’s line of attention when their focus is on their own.

The CRT monitors display other scenarios around the world.

The digital screens on the main console are much more malleable, however, and can be switched to display any of the analog video feeds if any special attention needs to be paid to it.

The amount of information that the stage managers need about any particular scenario is simple: What’s the current state of an ongoing scenario, and whether it has succeeded or failed for a concluded one. We don’t see any scenario succeed in this movie, so we can’t evaluate that output signal. Instead, they all fail. When they fail, a final image is displayed on the CRT with a blinking red legend “FAIL” superimposed across it, so it’s clear when you look at the screen (and catch it in the “on” part of the blink) what it’s status is.

Sitterson watches the Kyoto scenario fail.

Hadley sees that other scenarios have all failed.

One critique of this simple pass-fail signal is that it is an important signal that might be entirely missed, if the stage managers’ attentions were riveted forward, to problems in their own scenario. Another design option would be to alert Sitterson and Hadley to the moment of change with a signal in their peripheral attention, like a flash or a brief buzz. But signaling a change of state might not be enough. The new state, i.e. 4 of 7 failed, ought to be persistent in their field of vision as they continue their work, if the signal is considered an important motivator.

The design of alternate, persistent signals depend on rules we do not have access to. Are more successful scenarios somehow better? Or is it a simple OR-chain, with just one success meaning success overall? Presuming it’s the latter, strips of lighting around the big screens could become increasingly bright red, for instance, or a seven-sided figure mounted around the control room could have wedges turn red when those scenarios failed. Such environmental signals would allow the information to be glanceable, and remind the stage managers of the increasing importance of their own scenario. These signals could turn green at the first success as well, letting them know that the pressure is off and that what remains of their own scenario is to be run as a drill.

There is a Prisoner’s Dilemma argument to be made that stage managers should not have the information about the other scenarios at all, in order to keep each operation running at peak efficiency, but this would not have served the narrative as well.