Disclosure (1994)

Our next 3D file browsing system is from the 1994 film Disclosure. Thanks to site reader Patrick H Lauke for the suggestion.

Like Jurassic Park, Disclosure is based on a Michael Crichton novel, although this time without any dinosaurs. (Would-be scriptwriters should compare the relative success of these two films when planning a study program.) The plot of the film is corporate infighting within Digicom, manufacturer of high tech CD-ROM drives—it was the 1990s—and also virtual reality systems. Tom Sanders, executive in charge of the CD-ROM production line, is being set up to take the blame for manufacturing failures that are really the fault of cost-cutting measures by rival executive Meredith Johnson.

The Corridor: Hardware Interface

The virtual reality system is introduced at about 40 minutes, using the narrative device of a product demonstration within the company to explain to the attendees what it does. The scene is nicely done, conveying all the important points we need to know in two minutes. (To be clear, some of the images used here come from a later scene in the film, but it’s the same system in both.)

The process of entangling yourself with the necessary hardware and software is quite distinct from interacting with the VR itself, so let’s discuss these separately, starting with the physical interface.

Tom wearing VR headset and one glove, being scanned. Disclosure (1994)

In Disclosure the virtual reality user wears a headset and one glove, all connected by cables to the computer system. Like most virtual reality systems, the headset is responsible for visual display, audio, and head movement tracking; the glove for hand movement and gesture tracking. 

There are two “laser scanners” on the walls. These are the planar blue lights, which scan the user’s body at startup. After that they track body motion, although since the user still has to wear a glove, the scanners presumably just track approximate body movement and orientation without fine detail.

Lastly, the user stands on a concave hexagonal plate covered in embedded white balls, which allows the user to “walk” on the spot.

Closeup of user standing on curved surface of white balls. Disclosure (1994)

Searching for Evidence

The scene we’re most interested in takes place later in the film, the evening before a vital presentation which will determine Tom’s future. He needs to search the company computer files for evidence against Meredith, but discovers that his normal account has been blocked from access.   He knows though that the virtual reality demonstrator is on display in a nearby hotel suite, and also knows about the demonstrator having unlimited access. He sneaks into the hotel suite to use The Corridor. Tom is under a certain amount of time pressure because a couple of company VIPs and their guests are downstairs in the hotel and might return at any time.

The first step for Tom is to launch the virtual reality system. This is done from an Indy workstation, using the regular Unix command line.

The command line to start the virtual reality system. Disclosure (1994)

Next he moves over to the VR space itself. He puts on the glove but not the headset, presses a key on the keyboard (of the VR computer, not the workstation), and stands still for a moment while he is scanned from top to bottom.

Real world Tom, wearing one VR glove, waits while the scanners map his body. Disclosure (1994)

On the left is the Indy workstation used to start the VR system. In the middle is the external monitor which will, in a moment, show the third person view of the VR user as seen earlier during the product demonstration.

Now that Tom has been scanned into the system, he puts on the headset and enters the virtual space.

The Corridor: Virtual Interface

“The Corridor,” as you’ve no doubt guessed, is a three dimensional file browsing program. It is so named because the user will walk down a corridor in a virtual building, the walls lined with “file cabinets” containing the actual computer files.

Three important aspects of The Corridor were mentioned during the product demonstration earlier in the film. They’ll help structure our tour of this interface, so let’s review them now, as they all come up in our discussion of the interfaces.

  1. There is a voice-activated help system, which will summon a virtual “Angel” assistant.
  2. Since the computers themselves are part of a multi-user network with shared storage, there can be more than one user “inside” The Corridor at a time.
    Users who do not have access to the virtual reality system will appear as wireframe body shapes with a 2D photo where the head should be.
  3. There are no access controls and so the virtual reality user, despite being a guest or demo account, has unlimited access to all the company files. This is spectacularly bad design, but necessary for the plot.

With those bits of system exposition complete, now we can switch to Tom’s own first person view of the virtual reality environment.

Virtual world Tom watches his hands rezzing up, right hand with glove. Disclosure (1994)

There isn’t a real background yet, just abstract streaks. The avatar hands are rezzing up, and note that the right hand wearing the glove has a different appearance to the left. This mimics the real world, so eases the transition for the user.

Overlaid on the virtual reality view is a Digicom label at the bottom and four corner brackets which are never explained, although they do resemble those used in cameras to indicate the preferred viewing area.

To the left is a small axis indicator, the three green lines labeled X, Y, and Z. These show up in many 3D applications because, silly though it sounds, it is easy in a 3D computer environment to lose track of directions or even which way is up. A common fix for the user being unable to see anything is just to turn 180 degrees around.

We then switch to a third person view of Tom’s avatar in the virtual world.

Tom is fully rezzed up, within cloud of visual static. Disclosure (1994)

This is an almost photographic-quality image. To remind the viewers that this is in the virtual world rather than real, the avatar follows the visual convention described in chapter 4 of Make It So for volumetric projections, with scan lines and occasional flickers. An interesting choice is that the avatar also wears a “headset”, but it is translucent so we can see the face.

Now that he’s in the virtual reality, Tom has one more action needed to enter The Corridor. He pushes a big button floating before him in space.

Tom presses one button on a floating control panel. Disclosure (1994)

This seems unnecessary, but we can assume that in the future of this platform, there will be more programs to choose from.

The Corridor rezzes up, the streaks assembling into wireframe components which then slide together as the surfaces are shaded. Tom doesn’t have to wait for the process to complete before he starts walking, which suggests that this is a Level Of Detail (LOD) implementation where parts of the building are not rendered in detail until the user is close enough for it to be worth doing.

Tom enters The Corridor. Nearby floor and walls are fully rendered, the more distant section is not complete. Disclosure (1994)

The architecture is classical, rendered with the slightly artificial-looking computer shading that is common in 3D computer environments because it needs much less computation than trying for full photorealism.

Instead of a corridor this is an entire multistory building. It is large and empty, and as Tom is walking bits of architecture reshape themselves, rather like the interior of Hogwarts in Harry Potter.

Although there are paintings on some of the walls, there aren’t any signs, labels, or even room numbers. Tom has to wander around looking for the files, at one point nearly “falling” off the edge of the floor down an internal air well. Finally he steps into one archway room entrance and file cabinets appear in the walls.

Tom enters a room full of cabinets. Disclosure (1994)

Unlike the classical architecture around him, these cabinets are very modern looking with glowing blue light lines. Tom has found what he is looking for, so now begins to manipulate files rather than browsing.

Virtual Filing Cabinets

The four nearest cabinets according to the titles above are

  1. Communications
  2. Operations
  3. System Control
  4. Research Data.

There are ten file drawers in each. The drawers are unmarked, but labels only appear when the user looks directly at it, so Tom has to move his head to centre each drawer in turn to find the one he wants.

Tom looks at one particular drawer to make the title appear. Disclosure (1994)

The fourth drawer Tom looks at is labeled “Malaysia”. He touches it with the gloved hand and it slides out from the wall.

Tom withdraws his hand as the drawer slides open. Disclosure (1994)

Inside are five “folders” which, again, are opened by touching. The folder slides up, and then three sheets, each looking like a printed document, slide up and fan out.

Axis indicator on left, pointing down. One document sliding up from a folder. Disclosure (1994)

Note the tilted axis indicator at the left. The Y axis, representing a line extending upwards from the top of Tom’s head, is now leaning towards the horizontal because Tom is looking down at the file drawer. In the shot below, both the folder and then the individual documents are moving up so Tom’s gaze is now back to more or less level.

Close up of three “pages” within a virtual document. Disclosure (1994)

At this point the film cuts away from Tom. Rival executive Meredith, having been foiled in her first attempt at discrediting Tom, has decided to cover her tracks by deleting all the incriminating files. Meredith enters her office and logs on to her Indy workstation. She is using a Command Line Interface (CLI) shell, not the standard SGI Unix shell but a custom Digicom program that also has a graphical menu. (Since it isn’t three dimensional it isn’t interesting enough to show here.)

Tom uses the gloved hand to push the sheets one by one to the side after scanning the content.

Tom scrolling through the pages of one folder by swiping with two fingers. Disclosure (1994)

Quick note: This is harder than it looks in virtual reality. In a 2D GUI moving the mouse over an interface element is obvious. In three dimensions the user also has to move their hand forwards or backwards to get their hand (or finger) in the right place, and unless there is some kind of haptic feedback it isn’t obvious to the user that they’ve made contact.

Tom now receives a nasty surprise.

The shot below shows Tom’s photorealistic avatar at the left, standing in front of the open file cabinet. The green shape on the right is the avatar of Meredith who is logged in to a regular workstation. Without the laser scanners and cameras her avatar is a generic wireframe female humanoid with a face photograph stuck on top. This is excellent design, making The Corridor usable across a range of different hardware capabilities.

Tom sees the Meredith avatar appear. Disclosure (1994)

Why does The Corridor system place her avatar here? A multiuser computer system, or even just a networked file server,  obviously has to know who is logged on. Unix systems in general and command line shells also track which directory the user is “in”, the current working directory. Meredith is using her CLI interface to delete files in a particular directory so The Corridor can position her avatar in the corresponding virtual reality location. Or rather, the avatar glides into position rather than suddenly popping into existence: Tom is only surprised because the documents blocked his virtual view.

Quick note: While this is plausible, there are technical complications. Command line users often open more than one shell at a time in different directories. In such a case, what would The Corridor do? Duplicate the wireframe avatar in each location? In the real world we can’t be in more than one place at a time, would doing so contradict the virtual reality metaphor?

There is an asymmetry here in that Tom knows Meredith is “in the system” but not vice versa. Meredith could in theory use CLI commands to find out who else is logged on and whether anyone was running The Corridor, but she would need to actively seek out that information and has no reason to do so. It didn’t occur to Tom either, but he doesn’t need to think about it,  the virtual reality environment conveys more information about the system by default.

We briefly cut away to Meredith confirming her CLI delete command. Tom sees this as the file drawer lid emitting beams of light which rotate down. These beams first erase the floating sheets, then the folders in the drawer. The drawer itself now has a red “DELETED” label and slides back into the wall.

Tom watches Meredith deleting the files in an open drawer. Disclosure (1994)

Tom steps further into the room. The same red labels appear on the other file drawers even though they are currently closed.

Tom watches Meredith deleting other, unopened, drawers. Disclosure (1994)

Talking to an Angel

Tom now switches to using the system voice interface, saying “Angel I need help” to bring up the virtual reality assistant. Like everything else we’ve seen in this VR system the “angel” rezzes up from a point cloud, although much more quickly than the architecture: people who need help tend to be more impatient and less interested in pausing to admire special effects.

The voice assistant as it appears within VR. Disclosure (1994)

Just in case the user is now looking in the wrong direction the angel also announces “Help is here” in a very natural sounding voice.

The angel is rendered with white robe, halo, harp, and rapidly beating wings. This is horribly clichéd, but a help system needs to be reassuring in appearance as well as function. An angel appearing as a winged flying serpent or wheel of fire would be more original and authentic (yes, really: ​​Biblically Accurate Angels) but users fleeing in terror would seriously impact the customer satisfaction scores.

Now Tom has a short but interesting conversation with the angel, beginning with a question:

  • Tom
  • Is there any way to stop these files from being deleted?
  • Angel
  • I’m sorry, you are not level five.
  • Tom
  • Angel, you’re supposed to protect the files!
  • Angel
  • Access control is restricted to level five.

Tom has made the mistake, as described in chapter 9 Anthropomorphism of the book, of ascribing more agency to this software program than it actually has. He thinks he is engaged in a conversational interface (chapter 6 Sonic Interfaces) with a fully autonomous system, which should therefore be interested in and care about the wellbeing of the entire system. Which it doesn’t, because this is just a limited-command voice interface to a guide.

Even though this is obviously scripted, rather than a genuine error I think this raises an interesting question for real world interface designers: do users expect that an interface with higher visual quality/fidelity will be more realistic in other aspects as well? If a voice interface assistant has a simple polyhedron with no attempt at photorealism (say, like Bit in Tron) or with zoomorphism (say, like the search bear in Until the End of the World) will users adjust their expectations for speech recognition downwards? I’m not aware of any research that might answer this question. Readers?

Despite Tom’s frustration, the angel has given an excellent answer – for a guide. A very simple help program would have recited the command(s) that could be used to protect files against deletion. Which would have frustrated Tom even more when he tried to use one and got some kind of permission denied error. This program has checked whether the user can actually use commands before responding.

This does contradict the earlier VR demonstration where we were told that the user had unlimited access. I would explain this as being “unlimited read access, not write”, but the presenter didn’t think it worthwhile to go into such detail for the mostly non-technical audience.

Tom is now aware that he is under even more time pressure as the Meredith avatar is still moving around the room. Realising his mistake, he uses the voice interface as a query language.

“Show me all communications with Malaysia.”
“Telephone or video?”
“Video.”

This brings up a more conventional looking GUI window because not everything in virtual reality needs to be three-dimensional. It’s always tempting for a 3D programmer to re-implement everything, but it’s also possible to embed 2D GUI applications into a virtual world.

Tom looks at a conventional 2D display of file icons inside VR. Disclosure (1994)

The window shows a thumbnail icon for each recorded video conference call. This isn’t very helpful, so Tom again decides that a voice query will be much faster than looking at each one in turn.

“Show me, uh, the last transmission involving Meredith.”

There’s a short 2D transition effect swapping the thumbnail icon display for the video call itself, which starts playing at just the right point for plot purposes.

Tom watches a previously recorded video call made by Meredith (right). Disclosure (1994)

While Tom is watching and listening, Meredith is still typing commands. The camera orbits around behind the video conference call window so we can see the Meredith avatar approach, which also shows us that this window is slightly three dimensional, the content floating a short distance in front of the frame. The film then cuts away briefly to show Meredith confirming her “kill all” command. The video conference recordings are deleted, including the one Tom is watching.

Tom is informed that Meredith (seen here in the background as a wireframe avatar) is deleting the video call. Disclosure (1994)

This is also the moment when the downstairs VIPs return to the hotel suite, so the scene ends with Tom managing to sneak out without being detected.

Virtual reality has saved the day for Tom. The documents and video conference calls have been deleted by Meredith, but he knows that they once existed and has a colleague retrieve the files he needs from the backup tapes. (Which is good writing: the majority of companies shown in film and TV never seem to have backups for files, no matter how vital.) Meredith doesn’t know that he knows, so he has the upper hand to expose her plot.

Analysis

How believable is the interface?

I won’t spend much time on the hardware, since our focus is on file browsing in three dimensions. From top to bottom, the virtual reality system starts as believable and becomes less so.

Hardware

The headset and glove look like real VR equipment, believable in 1994 and still so today. Having only one glove is unusual, and makes impossible some of the common gesture actions described in chapter 5 of Make It So, which require both hands.

The “laser scanners” that create the 3D geometry and texture maps for the 3D avatar and perform real time body tracking would more likely be cameras, but that would not sound as cool.

And lastly the walking platform apparently requires our user to stand on large marbles or ball bearings and stay balanced while wearing a headset. Uh…maybe…no. Apologetics fails me. To me it looks like it would be uncomfortable to walk on, almost like deterrent paving.

Software

The Corridor, unlike the 3D file browser used in Jurassic Park, is a special effect created for the film. It was a mostly-plausible, near future system in 1994, except for the photorealistic avatar. Usually this site doesn’t discuss historical context (the  “new criticism” stance), but I think in this case it helps to explain how this interface would have appeared to audiences almost two decades ago.

I’ll start with the 3D graphics of the virtual building. My initial impression was that The Corridor could have been created as an interactive program in 1994, but that was my memory compressing the decade. During the 1990s 3D computer graphics, both interactive and CGI, improved at a phenomenal rate. The virtual building would not have been interactive in 1994, was possible on the most powerful systems six years later in 2000, and looks rather old-fashioned compared to what the game consoles of the 21st C can achieve.

For the voice interface I made the opposite mistake. Voice interfaces on phones and home computing appliances have become common in the second decade of the 21st C, but in reality are much older. Apple Macintosh computers in 1994 had text-to-speech synthesis with natural sounding voices and limited vocabulary voice command recognition. (And without needing an Internet connection!) So the voice interface in the scene is believable.

The multi-user aspects of The Corridor were possible in 1994. The wireframe avatars for users not in virtual reality are unflattering or perhaps creepy, but not technically difficult. As a first iteration of a prototype system it’s a good attempt to span a range of hardware capabilities.

The virtual reality avatar, though, is not believable for the 1990s and would be difficult today. Photographs of the body, made during the startup scan, could be used as a texture map for the VR avatar. But live video of the face would be much more difficult, especially when the face is partly obscured by a headset.

How well does the interface inform the narrative of the story?

The virtual reality system in itself is useful to the overall narrative because it makes the Digicom company seem high tech. Even in 1994 CD-ROM drives weren’t very interesting.

The Corridor is essential to the tension of the scene where Tom uses it to find the files, because otherwise the scene would be much shorter and really boring. If we ignore the virtual reality these are the interface actions:

  • Tom reads an email.
  • Meredith deletes the folder containing those emails.
  • Tom finds a folder full of recorded video calls.
  • Tom watches one recorded video call.
  • Meredith deletes the folder containing the video calls.

Imagine how this would have looked if both were using a conventional 2D GUI, such as the Macintosh Finder or MS Windows Explorer. Double click, press and drag, double click…done.

The Corridor slows down Tom’s actions and makes them far more visible and understandable. Thanks to the virtual reality avatar we don’t have to watch an actor push a mouse around. We see him moving and swiping, be surprised and react; and the voice interface adds extra emotion and some useful exposition. It also helps with the plot, giving Tom awareness of what Meredith is doing without having to actively spy on her, or look at some kind of logs or recordings later on.

Meredith, though, can’t use the VR system because then she’d be aware of Tom as well. Using a conventional workstation visually distinguishes and separates Meredith from Tom in the scene.

So overall, though the “action” is pretty mundane, it’s crucial to the plot, and the VR interface helps make this interesting and more engaging.

How well does the interface equip the character to achieve their goals?

As described in the film itself, The Corridor is a prototype for demonstrating virtual reality. As a file browser it’s awful, but since Tom has lost all his normal privileges this is the only system available, and he does manage to eventually find the files he needs.

At the start of the scene, Tom spends quite some time wandering around a vast multi-storey building without a map, room numbers, or even coordinates overlaid on his virtual view. Which seems rather pointless because all the files are in one room anyway. As previously discussed for Johnny Mnemonic, walking or flying everywhere in your file system seems like a good idea at first, but often becomes tedious over time. Many actual and some fictional 3D worlds give users the ability to teleport directly to any desired location.

Then the file drawers in each cabinet have no labels either, so Tom has to look carefully at each one in turn. There is so much more the interface could be doing to help him with his task, and even help the users of the VR demo learn and explore its technology as well.

Contrast this with Meredith, who uses her command line interface and 2D GUI to go through files like a chainsaw.

Tom becomes much more efficient with the voice interface. Which is just as well, because if he hadn’t, Meredith would have deleted the video conference recordings while he was still staring at virtual filing cabinets. However neither the voice interface nor the corresponding file display need three dimensional graphics.

There is hope for version 2.0 of The Corridor, even restricting ourselves to 1994 capabilities. The first and most obvious is to copy 2D GUI file browsers, or the 3D file browser from Jurassic Park, and show the corresponding text name next to each graphical file or folder object. The voice interface is so good that it should be turned on by default without requiring the angel. And finally add some kind of map overlay with a you are here moving dot, like the maps that players in 3D games such as Doom could display with a keystroke.

Film making challenge: VR on screen

Virtual reality (or augmented reality systems such as Hololens) provide a better viewing experience for 3D graphics by creating the illusion of real three dimensional space rather than a 2D monitor. But it is always a first person view and unlike conventional 2D monitors nobody else can usually see what the VR user is seeing without a deliberate mirroring/debugging display. This is an important difference from other advanced or speculative technologies that film makers might choose to include. Showing a character wielding a laser pistol instead of a revolver or driving a hover car instead of a wheeled car hardly changes how to stage a scene, but VR does.

So, how can we show virtual reality in film?

There’s the first-person view corresponding to what the virtual reality user is seeing themselves. (Well, half of what they see since it’s not stereographic, but it’s cinema VR, so close enough.) This is like watching a screencast of someone else playing a first person computer game, the original active experience of the user becoming passive viewing by the audience. Most people can imagine themselves in the driving seat of a car and thus make sense of the turns and changes of speed in a first person car chase, but the film audience probably won’t be familiar with the VR system depicted and will therefore have trouble understanding what is happening. There’s also the problem that viewing someone else’s first-person view, shifting and changing in response to their movements rather than your own, can make people disoriented or nauseated.

A third-person view is better for showing the audience the character and the context in which they act. But not the diegetic real-world third-person view, which would be the character wearing a geeky headset and poking at invisible objects. As seen in Disclosure, the third person view should be within the virtual reality.

But in doing that, now there is a new problem: the avatar in virtual reality representing the real character. If the avatar is too simple the audience may not identify it with the real world character and it will be difficult to show body language and emotion. More realistic CGI avatars are increasingly expensive and risk falling into the Uncanny Valley. Since these films are science fiction rather than factual, the easy solution is to declare that virtual reality has achieved the goal of being entirely photorealistic and just film real actors and sets. Adding the occasional ripple or blur to the real world footage to remind the audience that it’s meant to be virtual reality, again as seen in Disclosure, is relatively cheap and quick.
So, solving all these problems results in the cinematic trope we can call Extradiegetic Avatars, which are third-person, highly-lifelike “renderings” of characters, with a telltale Hologram Projection Imperfection for audience readability, that may or may not be possible within the world of the film itself.

IMDB: https://www.imdb.com/title/tt0109635/Currently streaming on:

Zed-Eyes: Block

A function that is very related to the plot of the episode is the ability to block someone. To do this, the user looks at them, sees a face-detection square appear (confirming the person to be blocked), selects BLOCK from the Zed-Eyes menu, and clicks.

In one scene Matt and his wife Claire get into a spat. When Claire has enough, she decides to block Matt. Now Matt gets blurred and muted for Claire, but also the other way around: Claire is blurred and muted for Matt.

WhiteChristmas.gif

The blur is of the live image of the person within their own silhouette. (The silhouettes sometimes display a lovely warm-to-the-left and cool-to-the-right fringe effects, like subpixel antialiasing or chromatic aberration from optical lenses, I note, but it appears inconsistently.) The colors in the blur are completely desaturated to tones of gray.  The human behind it is barely recognizable. His or her voice is also muffled, so only the vaguest sense of the volume and emotional tone of what they are saying is audible. Joe explains in the episode that once blocked, the blocked person can’t message or call the blocker, but the blocker can message the blocked person, and undo the block.

Black_Mirror_Eye_HUD_Blocking_04

Late in the episode, we see that people can be excommunicated from society for crimes. When this happens, everyone in the criminal’s sight is blocked.

Black_Mirror_Eye_HUD_Blocking_13
But where is the fringe tint, Painting Practice?

In turn, the criminal is not only blocked for other members of society, but also tinted red, like a scarlet letter silhouette.

Black_Mirror_Eye_HUD_red.png

The block affects more than just the direct observation of the person. When Beth blocks Joe we see that the blocking includes reflections in mirrors and even, retroactively, photos from the past.

Joe subsequently stalks Beth at her Dad’s home for several years just before Christmas day, where he learns that the block extends to offspring as well, as he cannot see the child. (This has fundamental plot implications, btw.)

Later when Joe is watching the news he learns that Beth has died in a rail crash, and the legal block is instantly lifted for both her and the child.

Black_Mirror_Eye_HUD_Blocking_17

Analysis

There’s not much to say about the interface. It’s pretty clean, with clear affordances and feedback. Most of the critique belongs to that of the platform. So instead, let’s talk about the interaction.

On the surface, the ability to block seems to positively give the user control of their lives. Block out a toxic person who is a negative influence your life, and have more happiness. After all, similar features are available on most social media today, c.f. Facebook and Twitter. (Full disclosure: I’ve used them more than once.) But social media are virtual spaces. The White Christmas block primarily plays out in meat space. This has some harsh consequences.

Black_Mirror_Eye_HUD_Blocking_beg.png

Beth blocks Joe partly out of her guilt for cheating on him (it’s complicated: also because she no longer loves him, he’s ham-handed in his interactions at times and arguably abusive). But when he tries to earnestly apologize and make up to her after their fight, she simply can’t hear it. She’s blocked him.

He thinks to talk to some of her coworkers to pass a message to her, but she has left her job and no one knows where she is. He sees her one day and can tell by silhouette that she’s pregnant. He believes the child is his. It’s not, but because he cannot contact her to learn any differently (and she doesn’t bother to tell him)—and the same block prevents him from observing the child—he spends literally years pining for the child as if she was his own.

Black_Mirror_Eye_HUD_Blocking_preggers.png

So to block someone online means they might just disappear from your consciousness. But to block someone in meat space means that they’re still there, you’re still aware of each other. It’s a constant reminder of the broken relationship, and only stops immediate layers of communication. It does not stop indirect communications, like writing, or speaking through friends, or even sign language. And as we see in the episode (and the screen cap above) since it’s so different than anything else in the visual field, it instantly draws attention to the blocked person. So it’s ultimately ineffective for the blocker’s intent (the person can still communicate with them, attention is drawn to them) and adds this weird layer of technological talk-to-the-hand dismissal. It’s a childish way to address disagreement.

Also is there no request for override, in case, you know, a blocked person needs to convey life-or-death information?

And then there’s Matt’s case.

After Matt gets excommunicated, he becomes nothing but a red object in people’s sight. No way for him to reassure people around him, to put them at ease. He is just a red shape subject to people’s worst prejudices about red shape people, and he has no way to practice reintegration into society, no easy rehabilitation. He just has to walk around in the world aware of people, but not able to participate, and subject to their worst fears about him. It’s pure punishment. It’s cruel and unusual.

And lastly, the rush of emotions that Joe feels when Beth and his daughter are suddenly unblocked upon her death work for the story, but are also just cruel for the blocked. They have to deal with both the flood of emotions from seeing the blocker and their death simultaneously. Better would be to separate out those issues. Share a somber message that a blocker has passed, and give the blocked the option to release the block. The blocked can enact the lift immediately or sit on the message until their grief permits.

***

Black Mirror is an investigation and critique of the impact of technology on our lives. Let’s remember that. A tech that was a net positive might not even make it to this series. Still, the design for the block doesn’t really achieve what might seem to be a presumed set of goals for the blocker. This draws critical attention back to the core idea in the first place: Would meatspace blocking be a positive?

I think the answer is clearly no. Better would be for Zed-Eyes to summon a private assistant to help you de-escalate and deal with a conflict in healthy ways, or maybe invoke a shared AI mediator, like a just-in-time therapist. If the assistant or mediatior fails, then blocking might become available, but with a shared understanding and agreement of why, and what, if anything, could be done to earn back trust.

Black_Mirror_Eye_HUD_Blocking_comp
Lovely “mediation” icon by Luis Prado, from The Noun Project.

And then, if a block is actually needed, then the two should have overlays that change their appearance to look like other people, not draw attention through the gray blur. This, it should be noted, would not be cinegenic. It would not work to tell this excellent story.

And if it needs to be said, any criminal sentence that merely punishes, and does not foster rehabilitation is counter-productive and inhumane.

Ford Explorer Status

image00

One computer in the control room is dedicated to showing the status of the Jeeps out on tour, and where they currently are on the island.

Next to the vehicle outline, we see the words “Vehicle Type: Ford Explorer” (thank you, product placement) along with “EXP” 4–7.  EXP 4 & 5 look unselected, but have green dots next to them, while EXP 6 & 7 look selected with red dots next to them.  No characters interact with this screen. Mr. Arnold does tap on it with a pen (to make a point though, not to interact with it).

On the right hand side of the screen also see a top-down view of the car with the electric track shown underneath, and little red arrows pointing forward.  Below the graphic are the words “13 mph”.  The most visible and obvious indicator on the screen is the headlights.  A large “Headlights On” indicator is at the top of the screen, with highlighted cones coming out of the Jeep where the headlights are on the car.

Jumbled Hierarchy

It is very difficult to tell from this page what the most important systems on the tour are.  The most space and visual weight is given to the car itself and its headlights, but we never see any data on the actual car itself. Did Hammond’s deal with Ford include constant advertising to his handful of tour monitors?

When Drs. Grant and Sattler leave the jeep to walk out into the park, we only see two doors open; but all four doors show as open on the main projector status display in the control room.

Probably an editing error, but with Nedry programming things, who can say?
They can remote control the steering wheel and pedals, but not the locks?Probably an editing error, but with Nedry programming things, who can say?
image01
Probably an editing error, but with Nedry programming things, who can say?

At best, the system is attempting to display a binary indicator (doors open/doors closed) based on limited data.  At worst, the system is unreliable and can’t be trusted to deliver even basic status information correctly.

We also see several buttons that are labeled like they should be active, such as “Hold”, “Quit”, “New”, and “Next”.  What could this mean?

  • Erroneous labels indicating action where there is none
  • Disabled buttons because they aren’t appropriate for where the Jeeps are right now
  • Something that could be active in the future when more coding is done.

Ideally, these are indicating normal actions that aren’t available right now.  The control team would still need to be trained on why they’re disabled and when they’re active, which puts an unnecessary burden on their memory. That information should be apparent in any interface on which lives depend.

Missing Information

Many systems appear to be missing from this display, or are indicated in a way that is too cryptic to easily identify:

  • Self driving features?
  • Basic diagnostic info, like oil temp and tire pressure?
  • What event is playing in the Jeep?

It could also be improved with information that the system can surely collect.  Trend information would be the most useful:

  • How efficiently is the Jeep moving?
  • Is it breaking down?
  • What kind of baseline is the tour establishing?
  • Has it been accelerating or decelerating? At what rate?

While you’re an unethical capitalist, there is even information that could be used to track the effectiveness of the park, by tracking the affective states of the passengers in the car:

  • Heartrate
  • Motion within the car (direction, proximity to windows)
  • Breath rate
  • Skin temperature
  • Conversation (and valence): words, pace, and pitch

At their least offensive, this data would be anonymously aggregated and analyzed by location to understand where the experience can be improved. Where is the tour the most boring? Most exciting? Where are the passengers most likely to view dinosaurs (and should have their attentions keyed)? You could also use the information in real time to know when there is likely a problem that needs the attentions of a remote operator.

Finally, if you have cameras on the vehicles, you have another data collection channel such that the system could compare views of the road and paddocks, compare to prior images, and know when there are plants that need trimming away from the rail, or when deformations appear in the walls and need attention from maintenance teams. Heck, you could turn those sensors into an upsell opportunity. Charge a few extra bucks, and friends and family back home can go on the live tour with you, or you could sell a 360° video back to the riders as a souvenir. Dinobucks to be made, here, people.

The Map

One of the few pieces that is straight-forward here is the map.  We see a dot for where the tour is, the number and type of vehicles on the tour, and location information.  For a single tour, this would probably work well.

It would be a nightmare with more than one tour out in the field at a time.

With more than a handful of vehicles out on the island with the current information density, the display would quickly be overwhelmed with numbers overlapping each other and changing constantly making it impossible to read.  The large vehicles too might overlap more important information, like the terrain or possible problem areas on the tracks.

Color contrast is an issue here too: green on green would be very difficult to see for anyone without perfect color vision.  If the color was the only thing to change on a change in status from good to bad, the color green is also an issue because of how many other colors it conflicts with.  Accessibility would be improved by choosing a color like blue, or adding an outline to the dot.

_Map
scifiinterfaces comp.

Better would be to have a basic icon for each tour on the map, and a basic color/label combination next to the icon to show a “nominal” status.  The icon could also be an indicator of how many vehicles were in the tour.

If something happened, the icon status could change to a different color, and the label would change to the new status. Icons would make that information more glanceable. Additional info would flow onto the screen for just that tour.

This would provide a clear indicator of which tour on the map to pay attention to, and what was broken about it.

Overall

I would hope that this wasn’t a screen that I would have to look at day-in, day out.  The entire future control crew of Jurassic Park was lucky they weren’t forced to deal with this. But, with a few tweaks to the map and a complete reorganization of the information on the Jeep Status screen, it might become usable.