The Ghostbusters wear “unlicensed particle accelerators” to shoot a stream of energy from an attached gun. Usefully, this positively-charged stream of energy can bind ghosts. The Pack is the size of a large camper’s backpack and is worn like one. The Proton pack must be turned on and warmed up before use. Its switch, oddly, is on the back, where the user cannot get to it themselves.
This makes for some awesome comedy, but is sorely unusable. If a ghostbuster was alone, he’d have to remove the pack to get at the switch. It also means that a sneaky antagonist could approach from behind and disable the thing mid-busting. Not the wisest design. Better would be to put this switch on the pack on a lower, anterior corner so the ghostbuster can switch it himself.
To prevent accidental activation you’d want to recess the switch in the housing, and maybe even require a button hold or a two-hand trip for extra security.
There is a display that lets an observer know that the pack is working. It’s a column of blue LEDs that continually progresses upward. Similar to the activation switch, this signal should be placed so that the actual wearer can see it in use, and so that the signal isn’t blared to everyone standing behind him, lest it die and the Ghostbuster need to bluff to buy time.
In biology class, the (unnamed) professor points her walking stick (she’s blind) at a volumetric projector. The tip flashes for a second, and a volumetric display comes to life. It illustrates for the class what one of the bugs looks like. The projection device is a cylinder with a large lens atop a rolling base. A large black plug connects it to the wall.
The display of the arachnid appears floating in midair, a highly saturated screen-green wireframe that spins. It has very slight projection rays at the cylinder and a "waver" of a scan line that slowly rises up the display. When it initially illuminates, the channels are offset and only unify after a second.
The top and bottom of the projection are ringed with tick lines, and several tick lines runs vertically along the height of the bug for scale. A large, lavender label at the bottom identifies this as an ARACHNID WARRIOR CLASS. There is another lavendar key too small for us to read.The arachnid in the display is still, though the display slowly rotates around its y-axis clockwise from above. The instructor uses this as a backdrop for discussing arachnid evolution and "virtues."
After the display continues for 14 seconds, it shuts down automatically.
Interaction
It’s nice that it can be activated with her walking stick, an item we can presume isn’t common, since she’s the only apparently blind character in the movie. It’s essentially gestural, though what a blind user needs with a flash for feedback is questionable. Maybe that signal is somehow for the students? What happens for sighted teachers? Do they need a walking stick? Or would a hand do? What’s the point of the flash then?
That it ends automatically seems pointlessly limited. Why wouldn’t it continue to spin until it’s dismissed? Maybe the way she activated it indicated it should only play for a short while, but it didn’t seem like that precise a gesture.
Of course it’s only one example of interaction, but there are so many other questions to answer. Are there different models that can be displayed? How would she select a different one? How would she zoom in and out? Can it display aimations? How would she control playback? There are quite a lot of unaddressed details for an imaginative designer to ponder.
Display
The display itself is more questionable.
Scale is tough to tell on it. How big is that thing? Students would have seen video of it for years, so maybe it’s not such an issue. But a human for scale in the display would have been more immediately recognizable. Or better yet, no scale: Show the thing at 1:1 in the space so its scale is immediately apparent to all the students. And more appropriately, terrifying.
And why the green wireframe? The bugs don’t look like that. If it was showing some important detail, like carapice density, maybe, but this looks pretty even. How about some realistic color instead? Do they think it would scare kids? (More than the “gee-whiz!” girl already is?)
And lastly there’s the title. Yes, having it rotate accomodates viewers in 360 degrees, but it only reads right for half the time. Copy it, flip it 180º on the y-axis, and stack it, and you’ve got the most important textual information readable at most any time from the display.
Better of course is more personal interaction, individual displays or augmented reality where a student can turn it to examine the arachnid themselves, control the zoom, or follow up on more information. (Wnat to know more?) But the school budget in the world of Starship Troopers was undoubtedly stripped to increase military budget (what a crappy world that would be amirite?), and this single mass display might be more cost effective.
One of the most unusual conceits of the movie is “Would you like to know more?” These consist of short video news sequences with overlaid graphics and narration. At the top of the screen the user can click one of three categories for different categories of video feed, and two functions. At the end of each video sequence the “user” is prompted to interact—should they want to learn more—by clicking the legend at the bottom of the screen.
The user here is ambiguous. It might be that the audience member is the user, but of course it’s not interactive. There’s probably room here for some other writer to investigate the narrative tactic/semiotics of using an interactive interface in a passive story.
At the top of the screen are menu headers labeled “FEDERAL,” “GALAXY,” “TOP NEWS," "ENLIST," and "EXIT." For the usability purist, the collection is problematic for a number of reasons.
The information categories aren’t parallel, and there’s no clear reason why they shouldn’t be. What’s the relationship between Galaxy and Federal?
The functions (enlist and exit) are not visually distinguished from content categories.
The current state of the interface is a mystery. Am I currently watching Top News or something else?
Why does the interface chrome persist? Aren’t they distractions from the content? Maybe they should appear just only for the few seconds it’s inviting the user to interact, and fade at other times.
While a fascist government would be happy to try and trick its users into clicking enlist, I can’t imagine what benefit they get from having them accidentally clicking exit to close the propaganda engine. These should not just be visually distinguished, but given different visual weight. They’d probably want enlist large and exit smaller, if there at all.
“Welp. All the links in Federal, Galaxy, and Top News are purple. I wonder what’s happening in ENLIST news? Oh hey, who’s that pounding on the door?”
The presence of the "EXIT" control implies that this is an application running in an operating system or media computer space. This opt-in news application with its small windows of time for interaction helps to paint a picture of a highly engaged and ready-to-respond audience, fitting for the mid-war society portrayed in the movie.
Only once do we see an unidentified and unseen "user" control a cursor to view more. In this sequence, he or she clicks on “more” after watching a clip on the bug homeworld Klendathu. (It’s worth noting/condemning that the clickable word “more” looks identical to the rest of the non-clickable text, offering no special affordance.) In response to the selection, the application shows a live video news feed from the conflict on Klendathu. Was it just good fortune that a live feed happened to be available at this moment? More likely the application and media coordination system are smart enough to know a live feed was coming up, and played the trailer in advance as an advertisement for the content, implying a well-coordinated propaganda/content management system.
There’s one wearable technology that, for sheer amount of time on screen and number of uses, eclipses all others, so let’s start with that. Star Trek: The Next Generation introduced a technology called a combadge. This communication device is a badge designed with the Starfleet insignia, roughly 10cm wide and tall, that affixes to the left breast of Starfleet uniforms. It grants its wearer a voice communication channel to other personnel as well as the ship’s computer. (And as Memory Alpha details, the device can also do so much more.)
Chapter 10 of Make It So: Interaction Design Lessons from Science Fiction covers the combadge as a communication device. But in this writeup we’ll consider it as a wearable technology.
How do you use it?
To activate it, the crewman reaches up with his right hand and taps the badge once. A small noise confirms that the channel has been opened and the crewman is free to speak. A small but powerful speaker provides output that can be heard against reasonable background noise, and even to announce an incoming call. To close the channel, the crewman reaches back up to the combadge and double-taps its surface. Alternately, the other party can just “hang up.”
This one device illustrates of the primary issues germane to wearable technology. It’s perfectly wearable, social, easy to access, prevents accidental activation, and utilizes apposite inputs and outputs.
Wearable
Sartorial
The combadge is light, thin, appropriately sized, and durable. It stays in place but is casually removable. There might be some question about its hard, pointy edges, but given its standard location on the left breast, this never presents a poking hazard.
Social
Wearable tech exists in our social space, and so has to fit into our social selves. The combadge is styled appropriately to work on a military uniform. It is sleek, sober, and dynamic. It could work as is, even without the functional aspects. That it is distributed to personnel and part of the uniform means it doesn’t suffer the vagaries of fashion, but it helps that it looks pretty cool.
As noted in the book, since it is a wireless microphone, it really should have some noticeable visual signal for others to know when it’s on, so they know that there might be an eavesdropper or when they might be recorded. Other than breaking this rule of politeness, the combadge suits Starfleet’s social requirements quite well.
When Riker encounters “Rice” in The Arsenal Of Freedom (S1E21), “Rice” isn’t aware that the combadge is recording. Sure, he was really a self-iterating hyper-intelligent weapon (decades before the Omnidroid) but it’s still the polite thing to do.
I don’t recall ever seeing scenes where multiple personnel try to use their combadges near each other at the same time and having trouble as a result. I don’t recall this from the show (and Memory-Alpha doesn’t mention it) but I presume the combadges are keyed to the voice of the user to help solve this sort of problem, so it can be used socially.
Technology
Easy to access and use
Being worn on the left breast of the uniform means that it’s in an ideal position to activate with a touch from the right hand (and only a little more difficult for lefties). The wearer almost doesn’t need to even move his shoulder. This low-resistance activation makes sense since it is likely to be accessed often, and often in urgent situations.
Tough to accidentally activate
In this location it’s also difficult to accidentally activate. It’s rare that other people’s hands are near there, and when they are, its close enough to the wearers face that they know it and can avoid it if they need to.
Apposite I/O
The surface of the body is a pretty crappy place to try and implement WIMP models of interface design. Using touch for activation/deactivation and voice for commands fit most common uses of the device. It’s easy to imagine scenarios where silence might be crucial. In these cases it would be awesome if the combadge could read the musculature of its wearer to register subvocalized commands and communication.
The fact that the combadge announces an incoming call with audio could prove problematic if the wearer is in a very noisy environment, is in the middle of a conversation, or in a situation where silence is critical. Rather than use an “ring” with an audio announcement, a better approach might build in intensity: a haptic vibration for the initial or first several “rings,” and adding the announcement only later. This gives the wearer an opportunity to notice it amidst noise, silence it if noise would be unwelcome, and still provide an audible signal that told others engaged with the wearer what’s happening and that he may need to excuse himself.
So, as far as wearable tech goes, not only is it the most familiar, but it’s pretty good, and pretty illustrative of the categories of analysis applicable to all wearable interfaces. Next we’ll take a look at other wearable communications technologies in the survey, using them to illustrate these concepts, and see what new things they add.
The Axiom Return Vehicle’s (ARV’s) first job is to drop off Eve and activate her for her mission on Earth. The ARV acts as the transport from the Axiom, landing on the surface of Earth to drop off Eve pods, then returning after an allotted time to retrieve the pods and return them to the Axiom.
The ARV drops Eve at the landing site by Wall-E’s home, then pushes a series of buttons on her front chest. The buttons light up as they’re pushed, showing up blue just after the arm clicks them. At the end of the button sequence, Eve wakes up and immediately begins scanning the ground directly in front of her. She then continues scanning the environment, leaving the ARV to drop off more Eve Pods elsewhere.
If It Ain’t Broke…
There’s an oddity in ARV’s use of such a crude input device to activate Eve. On first appearance, it seems like it’s a system that is able to provide a backup interface for a human user, allowing Eve to be activated by a person on the ground in the event of an AI failure, or a human-led research mission. But this seems awkward in use because Eve’s front contains no indication of what the buttons each do, or what sequence is required.
A human user of the system would be required to memorize the proper sequence as a physical set of relationships. Without more visual cues, it would be incredibly easy for the person in that situation to push the wrong button to start with, then continue pushing wrong buttons without realizing it (unless they remembered what sound the first button was supposed to make, but then they have one /more/ piece of information to memorize. It just spirals out of control from there).
What was originally for people is now best used by robots.
So if it’s not for humans, what’s going on? Looking at it, the minimal interface has strong hints of originally being designed for legacy support: large physical buttons, coded interface, and tilted upward for a person standing above it. BNL shows a strong desire to design out people, but leave interactions (see The Gatekeeper). This style of button interface looks like a legacy control kept by BNL because by the time people weren’t needed in the system anymore, the automated technology had already been adapted for the same situation.
Large hints to this come from the labels. Each label is an abstract symbol, with the keys grouped into two major areas (the radial selector on the top, and the line of large squares on the bottom). For highly trained technicians meant to interact only rarely with an Eve pod, these cryptic labels would either be memorized or referenced in a maintenance manual. For BNL, the problem would only appear after both the technicians and the manual are gone.
It’s an interface that sticks around because it’s more expensive to completely redo a piece of technology than simply iterate it.
Despite the information hurdles, the physical parts of this interface look usable. By angling the panel they make it easier to see the keypad from a standing position, and the keys are large enough to easily press without accidentally landing on the wrong one. The feedback is also excellent, with a physical depression, a tactile click, and a backlight that trails slightly to show the last key hit for confirmation.
If I were redesigning this I would bring in the ability for a basic- or intermediate-skill technician to use this keypad quickly. An immediate win would be labeling the keys on the panel with their functions, or at least their position in the correct activation sequence. Small hints would make a big difference for a technician’s memory.
To improve it even more, I would bring in the holographic technology BNL has shown elsewhere. With an overlay hologram, the pod itself could display real-time assistance, of the right sequence of keypresses for whatever function the technician needed.
This small keypad continues to build on the movie’s themes of systems that evolve: Wall-E is still controllable and serviceable by a human, but Eve from the very start has probably never even seen a human being. BNL has automated science to make it easier on their customers.
The device with which the cosmetic surgery is conducted is delightfully called the Aesculaptor Mark III. Doc brags that it is “the latest. It’s completely self-contained.”
In it, the patient lies flat in a recess on a rounded table, the tilt and orientation of which is computer controlled. Above the table is a metallic sphere with six spidery articulated arms. Some of these house laser scalpels and some of these house healing sprays. The whole mechanism is contained in a cylinder of glass.
To control the system, Doc has a panel made up of unlabeled buttons and dials, a single blue monitor, and another panel displaying a random five-digit number and two levers. One is labeled “ANODYNE” and the other is labeled “KINESIS.”
When Doc receives a mysterious call (on what may be the earliest wireless telephone in mainstream science fiction,) he receives instructions to murder Logan. To do so he turns off the healing by moving the ANODYNE lever into the lower position.
So. Yeah. Also just terrible. I mean there’s the plot question. I ordinarily don’t drop into questions of plot, but come on. If Doc wanted to eliminate Logan, wouldn’t he increase the anodyne, so Logan wouldn’t know he was being killed until it was too late? If you wanted to torture him, wouldn’t you put him under a paralytic first, and only then turn off the anodyne? Turning on the KINESIS (moving lasers?) and turning off the anodyne just seem counter to his actual goals. Unless you want to fantheory this so that Doc’s instruction was “make him escape.”
But yes, back to the interface. There’s almost nowhere to start. Undifferentiated controls? Unlabeled controls? No visual hierarchy? Only the device itself and an oscilloscope to monitor the system and the patient’s trending state? Un-safeguarded knife switches for the primary controls? And note that the fail state is in the direction of gravity. If that knife switch gets loose, oops, you’re screwed.
Logan’s Run took place long before the lessons of the Therac-25, with its tragic interface and programming problems that resulted in the deaths of several cancer patients, but even audiences in 1976 would not believe that any medical device would have such an easy means of disabling the only aspect of it that keeps it from becoming an abattoir.
Sadly for Zorg, just after he deactivates his bomb, a fallen Mangalore warrior remotely activates his own bomb in Plavalaguna’s suite. The remote control is made from a combination lock. The Mangalore twists the dial to the right numbers, and on reaching the last number, a red LED lights in the center. In the diva’s suite, the box that secretly housed the bomb opens, and the bomb rises like a small metallic ziggurat, accentuated in places with red LEDs. A red, 7-segment countdown timer begins ticking down its final 5 seconds.
Aggression
Mangalores are warlike, as in they really like war. They breathe war. They sleep war. They eat war for breakfast, then poop war, then root around in their couches for war scraps and snack on that. The detonation device isn’t very sophisticated, and that’s just fine by Mangalores. If a Mangalore declared a Design major instead of War in college, they’d have been killed on the spot. This device is perfect for a species that just wants to grab something cheap and convenient, make a few modifications, and get to the boom.
We don’t see a deactivation mechanism. And while you can imagine that a nice safety would be to deactivate if the dial drifted more than, say, 5 clicks from the final activation number, Mangalores wouldn’t have it. They’d “liberate” your mother’s homeland merely for having suggesting it.
If I had to improve it in any way, it’s that it places a burden on memory, and there’s not a lot of indication that Mangalores excel in the thinking skills department, c.f. warlike. Do they have the capacity to memorize a series of numbers in order? And it is easy to recall the series in the middle of a war zone? If not, what would be better? They have their weapons with them nearly at all times, so how about a little glowing, red button on the forestock?
Ha. Joke’s on you, Mangalores. As we know from earlier in the movie, you couldn’t resist pressing it, long before you made it to ocean liners. I think if you’re that warlike and stupid, this would be best for everyone.
When Zorg believes he has recovered the sacred stones, he affixes a bomb to the door of Plavalaguna’s suite. The bomb is a little larger than a credit card, with a slot at the top for a key card to be dropped in. The front of the bomb houses all the buttons and lights. The bottom and top edges are rounded back.
The interface for the bomb is quite simple. Zorg presses three large, transparent buttons along the top in order from left to right to activate the bomb. These buttons glow bright red during the countdown. Below these buttons, four red LEDs blink in succession counting off quarter seconds. At the bottom of the display a 4-character, 7-segment timer counts down from the time set: 20 minutes. The device audibly ticks off each second as it passes.
Activation
An (adhesive? magnetic?) backing lets Zorg simply place the bomb on the wall to affix it there. Zorg presses the three large buttons in order from left to right to activate it and start the countdown.
Activation analysis
The bomber is after simple activation, but also wants very much to avoid accidental activation. Pressing the buttons in order might happen accidentally, for example from a tire or foot rolling across it. Better would be to have the activation code something much less likely to happen accidentally, like 1-3-2 or 2-3-1.
There’s also a question of whether a bomber would put giant glowing lights, reflective yellow tape, or an audible tick on the bomb (LEDs, if you didn’t know, don’t come with a ticking sound built in.) Each of these draws attention to the bomb, giving helpless victims time to evacuate, alert the authorities, or inform any explosive ordnance disposal personnel that happen to be wandering by. Yes, Zorg wants the bomb to explode, but only after a certain time, so he can get away. He should affix the bomb in some hidden place and design it with a less attention-getting display to suit his fiendish goals.
Deactivation
Once Zorg realizes that the box he stole was empty, he returns to the Fhloston Paradise liner to look for the stones. His first task is to deactivate the bomb. To do this he pulls out a keycard, and gingerly holds it above the bomb. His caution and nervousness implies that it has a jostle-sensitive anti-handling sensors, and that if he bumped it, it would go off. Fortunately for him, he manages to slip the card in without jostling the bomb, and sure enough, it stops with five seconds to go.
Deactivation analysis
The keycard is a mostly-smart deactivation strategy. As we can see, Zorg is quite nervous during the deactivation, and in such high-stress times, it’s better to rely on an object than a stressed villain’s memory for something like a password. The card is thin like a credit card and can fit in a wallet, so it’s easy to carry around. There’s a risk that the card could be misplaced, but the importance of the key will ensure that Zorg will keep track of it. There’s a risk it could be ruined and become useless, but we can presume Zorg made it with tough, ruggedized materials.
The problem with the shape is one of orientation. There are four ways a card can be oriented to a slot, and looking at the card, there is no clear indication of the correct one. The copper circuitry printed on both sides is asymmetrical, so it’s at least possible to tell the current orientation. Perhaps this is the “password” that the system requires, and the random stranger picking it up only has a one in four chance of getting it right.
Fortunately for Zorg, he remembers the correct orientation, and is able to stop the bomb.
General Munro isn’t sure what’s going to come out of the other end of Mactilburgh’s process. He’s never seen a Mondoshawan and doesn’t know if they can be trusted. Fortunately for his sense of panic, there’s a built in kill switch on the control panel facing the nucleolab chamber. To activate the switch, he slips his multipass into a slot. While this card is in the slot, a small red LED lights, and the Big Red Button is active.
The interface is simple to read, which is nice. The button conveys a bit of its importance through its size and color. The order of operations is well laid out for a Western user: left to right, in the order of reading.
Three improvements
There are lots of questions about the security strategy, though. Single-factor authentication is too easy to thwart. Couldn’t someone just take his multipass and use it? How does the system know it’s really Munro? Better would be multifactor authentication, requiring both this token and either a knowledge token like a password, or an inheritance factor. Maybe it could require Munro to place his other hand on a handprint reader before the button activates.
Another problem is that the signal that this button is active is too tiny: that little red LED that’s associated with the slot rather than the button. If this is an undoable action, you’d hope that the input would convey the sense of risk. Maybe have the button glow, or surround it with a glowing red ring (think the Krell warning system)?
If it really is a kill switch, i.e. would kill the subject, a nice safeguard against accidental activation would be a press-and-hold button, requiring Munro to hold it down for a few seconds while a warning klaxon sounds. This would give Munro the opportunity to change his mind or move his hand if he’d placed it accidentally. If it triggers something nonlethal, like an incapacitating sticky foam, then no such delay is necessary.
The scientist Mactilburgh reconstructs Leeloo from a bit of her remains in his “nucleolab.” We see a few interfaces here.
We never see Mactilburgh interact with the controls on this display: Potentiometers, dials with circular LED readout rings, glowing toggle buttons, and unlit buttons labeled “OFF” and “ESC.” There’s not much to grasp onto for analysis. These are just “sciencey” set of physical controls. The display is a bit of similar scienciness, meant to vaguely convey that Leeloo is a higher-order being, but beyond that, incomprehensible. Interestingly, the Mondoshawan DNA shows not just a more detailed graphic, but adds color to convey an additional level of complexity.
An odd bit: In the lower right hand corner of the screen you can see the words “FAMILIAL HYPERCHOL TEROLEMIA.” Looking up this term reveals the genetic condition Familial Hypercholesterolemia. It’s only missing the “ES.” What’s this label doing here? This could be the area on the DNA chain where the markers appear for this predisposition to high cholesterol, but wouldn’t you expect that to take up 5000 times less room on a DNA strand of a perfect being, not the same percentage? Also it kind of takes the winds out of the sails of Mactilburgh’s breathless claim that she’s perfect. Anyway it’s a warning lesson for sci-fi interface designers: Watch where you pull your sciencey words from. If it’s a real thing, ask whether the meaning runs counter to your purposes or not.
