Cyberspace: Bulletin Board

Johnny finds he needs a favor from a friend in cyberspace. We see Johnny type something on his virtual keyboard, then selects from a pull down menu.

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A quick break in the action: In this shot we are looking at the real world, not the virtual, and I want to mention how clear and well-defined all the physical actions by actor Keanu Reeves are. I very much doubt that the headset he is wearing actually worked, so he is doing this without being able to see anything.

Will regular users of virtual reality systems be this precise with their gestures? Datagloves have always been expensive and rare, making studies difficult. But several systems offer submillimeter gestural tracking nowadays: version 2 of Microsoft Kinect, Google’s Soli, and Leap Motion are a few, and much cheaper and less fragile than a dataglove. Using any of these for regular desktop application tasks rather than games would be an interesting experiment.

Back in the film, Johnny flies through cyberspace until he finds the bulletin board of his friend. It is an unfriendly glowing shape that Johnny tries to expand or unfold without success.

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After some more virtual typing, the bulletin board reveals itself as a cube that spins and expands. It doesn’t fill the entire screen, but does reveal the face of Strike, the owner of the bulletin board. His face is stylized as if by a real time image processing filter of the type built into most static image editors today. Strike tells Johnny to go away.

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Johnny doesn’t give up and the conversation continues. The cube now expands to fill the screen, with Johnny looking into the cube and Strike’s face on the back wall.

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Johnny raises his hands and makes a threatening gesture, saying that he could crash Strike’s entire system. In cyberspace, his fingertips now have blades.

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The face retreats in cyberspace, becoming smaller and further away. I’d like to think that Strike leaned back, and that has been mapped into a cyberspace equivalent move. The real world gesture carries its meaning to cyberspace.

A short while ago the Yakuza leader Shinji ordered the tracker to “initiate the virus.” It is at this point that we see the effect, with the cube carrying the image of Strike melting away under a bright light.

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While visual representations of cyber attacks are common in books and now TV and films, real world computer designers complain that no system under attack would waste processing power on rendering special effects. This is true for the defenders, but the attackers might want to show their power with a flashy display. Or perhaps these visual effects are generated by Johnny’s own cyberspace system, the 2021 equivalent of today’s warning message that a web site certificate cannot be verified. It’s certainly more attention-grabbing than a small padlock icon disappearing from one corner of your browser window.

At this point the Yakuza arrive in reality, and Jane takes the headset off and drags Johnny out of the shop.

Video Phone Calls

The characters in Johnny Mnemonic make quite a few video phone calls throughout the film, enough to be grouped in their own section on interfaces.

The first thing a modern viewer will note is that only one of the phones resembles a current day handheld mobile. This looks very strange today and it’s hard to imagine why we would ever give up our beloved iPhones and Androids. I’ll just observe that accurately predicting the future is difficult (and not really the point) and move on.

More interesting is the variety of phones used. In films from the 1950s to the 1990s, everyone uses a desk phone with a handset. (For younger readers: that is the piece you picked up and held next to your ear and mouth. There’s probably one in your parents’ house.) The only changes were the gradual replacement of rotary dials by keypads, and some cordless handsets. In 21st century films everyone uses a small sleek handheld box. But in Johnny Mnemonic every phone call uses a different interface.

New Darwin

First is the phone call Johnny makes from the New Darwin hotel.

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As previously discussed, Johnny is lying in bed using a remote control to select numbers on the onscreen keypad. He is facing a large wall mounted TV/display screen, with what looks like a camera at the top. The camera is realistic but unusual: as Chapter 10 of Make It So notes, films very rarely show the cameras used in visual communication.

Taxi

The second phone call takes place in Newark, as Johnny rides in a taxi from the airport. Since this is a moving vehicle rather than a room, it shows that wireless videophones also exist. We don’t see how the call is made, just the conversation. Johnny is looking at and speaking into a small screen in front of his seat.

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Quick aside: The blue lines at the bottom of the screen are a street map, with the glowing dot being the taxi. While it’s not the focus of this particular interface, it’s interesting that this map seems to be fixed with the indicator moving sideways. Aircraft and now car navigators use a moving map with the indicator moving up for forward. But this is for the passenger rather than the driver so doesn’t need to be particularly useful. And it’s blue, so must be advanced.

At the other end is Ralphie, who is using a desk screen with a keyboard.

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We get to see things from Ralphie’s end. His keyboard only has ten keys in two rows of five. Ralphie touches the middle key in the bottom row to end the call.

Is this a dedicated phone rather than a computer? The only full-sized keyboards we see in Johnny Mnemonic are part of systems implied to be outdated or salvaged. Perhaps by 2021 voice recognition is good enough to handle most input. Or perhaps by 2021 status indicators have changed and once again nobody who considers themselves important would have a QWERTY keyboard on their desk, leaving others to do the more “menial” typing.

Shinji’s mobile

There is a cyberspace sequence (discussed in a separate post) during which there is a conversation between a Pharmakom tracker and Shinji, the leader of the Yakuza searching for Johnny, who is in en route by car. Shinji’s phone seems to be just like a current day mobile, if perhaps a little smaller than we’re used to.

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Takahashi’s desk phone

Takahashi, head of Pharmakom in Newark, has a desktop screen too. This is a general purpose computer which at various times displays video of his daughter and a corporate database entry about Anna, the Pharmakom founder.

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There is no keyboard, but later we will see that the desk surface has hand gesture tracking capability. Here the screen displays an onscreen video phone window and numeric keypad, similar to what we saw in the New Darwin sequence, but Takahashi doesn’t use that interface. Instead he just says “Get me Karl” and the phone dials the recipient automatically.

Takahashi doesn’t prefix his command with a control phrase such as“Siri” or “Computer” which would imply that the computer is always listening. For an executive with a private office this would be reasonable: who else could he be addressing? A second possibility is that the computer does voice recognition and would not respond to commands from anyone else.

Street Preacher’s Phone

As before, the recipient has chosen to show a video splash screen on connection instead of a live video feed.

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“Karl” is more commonly known as Street Preacher and works within a church of sorts. We don’t know whether this is genuine religion belief on his part or a cover operation. His phone system is built into a large book, which I thought was intended to be a Bible but Chris identifies as a 16th century ecclesiastical history. There are no controls visible, but we see Karl “pick up” by opening the book so perhaps he “hangs up” by closing it again. Otherwise it could be operated purely by voice.

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Public phone

Earlier in the film, Johnny picked up an “Infobahn 3000” handset with built in phone keypad.

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His next phone call is from a public phone booth. On screen we see the now familiar videophone keypad. (Apparently this time in cyan, although it’s a very minor color shift.). To the right of the screen are physical buttons, some of which are labelled “start” “stop” and “pause” so perhaps duplicate the onscreen controls. Johnny begins by borrowing Jane’s phone card and swiping it through the payment slot.

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The red Infobahn handset is connected to Jane’s card by a cable, although we don’t see Johnny doing this. Johnny types on the handset keypad rather than using the onscreen controls, presumably doing some hacking through the interface.

At first sight it seems unlikely that the phone system could be hacked through an EFTPOS card reader. However there is a long and unhappy history of programmers leaving backdoors and unused functionality in products, often excused with “Well, nobody else knows about it”, which are then exploited. Payment cards themselves often have embedded integrated circuits. This particular hack is not completely implausible.

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When the Pharmakom splash screen appears, Johnny types again on the handset. He is manipulating the internal company phone system to gain access to a number that normally would not be available to the public.

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The new number connects Johnny to a surprised corporate type who wants to know how Johnny got through.

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We’ll learn later on that this gentleman is not at all who he seems to be. For now, note that Johnny talks and listens directly to the screen and speakers in the phone booth, not the handset he is holding.

Spider phone

Just before his brain is scanned by Spider, Johnny tries to make another call. This time he uses a typical 1990s computer CRT display and keyboard. He wears a conventional looking earpiece and microphone, and there is a small camera mounted on top of the display. He types the number on the keyboard and reaches a Pharmakom receptionist, but Johnny is interrupted.

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Van call

The last phone call is made by Johnny to Pharmakom again. This time he is in Spider’s van, which doesn’t have a built in phone like the taxi we saw earlier. He uses the handset for audio and a small portable screen for video. There must be a wireless transmitter and receiver somewhere, but it isn’t obvious.

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Johnny doesn’t realise that he is actually talking to Takahashi, the head of Pharmakom, through a puppet avatar, which I’ll talk about in the next post. 

Touch Walls

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When exploring the complex, David espies a few cuneiform-like characters high up on a stone wall. He is able to climb a ladder, decipher the language quickly, ascertain that it is an interface rather than an inscription, and figure out how to surreptitiously operate it. To do so, he puts his finger at the top of one of the grooves and drags downward. The groove illuminates briefly in response, and then fades. He does this to another groove, then presses a dot, and presses another dot not near the first one at all. Finally he presses a horizontal triangle firmly, which after a beat plays a 1:1 scale glowing-pollen volumetric projection.

The material and feedback of this interaction are lovely. The grooves provide a nice, tactile, physical affordance for the gesture. A groove is for dragging. A dot or a shape is for pressing. But I cannot imagine what kind of affordances are available to this language such that David can suss out the order of operation on two undifferentiated grooves. Of course presuming that the meaning of the dot and triangle are somehow self-evident to speakers of Architect, David has a 50% chance of getting the order of the grooves right. So we might be able to cut this scene some slack.

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But a few scenes later, this is stretched beyond credulity. When David encounters a similarly high-up interface, he is able to ascertain on sight that chording—pressing two controls at once—is possible and necessary for operation. For this interface, he presses and drags 14 different chords flawlessly to open the ancient alien door. This is a much longer sequence involving an interaction that has no affordance.

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Looking at the design of the command, an evaluation depends if it’s just a command or a password. If it’s just a control that means “open the door,” why would it take 14 characters’ worth of a command? Is there that much that this door can do? Otherwise a simple press-to-open seems like a more usable design.

If it’s a door security system then the 14 part input is a security password. This would be the more likely interpretation since the chamber beyond contains the deadly, deadly xenomorph liquid. With this in mind it’s a good design to have a 14-part password that includes a required interaction with no affordance. I’m no statistician, but I think the likelihood of guessing the correct password to be 14 factorial, or around 87,178,291,200 to 1. I have no idea what the odds are for guessing the correct operation of an interaction with zero affordance. We’d have to show some aliens MS-DOS to get some hard numbers, but that seems pretty damned secure. Unfortunately, it also stretches the believability of the scene way past the breaking point, to presume that David can just observe the alien login screen and guess the giant password.