I’m sorry. I could have sworn in advance that this would be a very quick post. One or two paragraphs.
Exiting his building’s elevator, Deckard nervously pulls a key to his apartment from his wallet. The key is similar to a credit card. He inserts one end into a horizontal slot above the doorknob, and it quickly *beeps*, approving the key. He withdraws the key and opens the door.
…is fine, mostly. This is like a regular key, i.e. a physical token that is presented to the door to be read, and access granted or denied. If the interaction took longer than 0.1 second it would be important to indicate that the system was processing input, but it happens nearly instantaneously in the scene.
A complete review would need to evaluate other use cases.
How does it help users recover when the card is inserted incorrectly?
How does it reject a user when it is not the right key or the key has degraded too far to be read?
But of what we do see: the affordance is clear, being associated with the doorknob. The constraints help him know the card goes in lengthwise. The arrows help indicate which way is up and the proper orientation of the card. It could be worse.
A better interaction might arguably be no interaction, where he can just approach the door, and a key in his pocket is passively read, and he can just walk through. It would still need a second factor for additional security, and thinking through the exception use cases; but even if we nailed it, the new scene wouldn’t give him something to nervously fumble because Rachel is there, unnerving him. That’s a really charming character moment, so let’s give it a pass for the movie.
A small LED would help it be more accessible to deaf users to know if the key has been accepted or rejected.
The key has some printing on it. It includes the set of five arrows pointing the direction the key must be inserted. Better would be a key that either used physical constraints to make it impossible to insert the card incorrectly or to build the technology such that it could be read in any way it is inserted.
The rest of the card has numerals printed in MICR and words printed in a derived-from-MICR font like Data70. (MICR proper just has numerals.) MICR was designed such that the blobs on the letterforms, printed in magnetic ink, would be more easily detectible by a magnetic reader. It was seen as “computery” in the 1970s and 1980s (maybe still to some degree today) but does not make a lot of sense here when that part of the card is not available to the reader.
Also on the key is his name, R. DECKARD. This might be useful to return the key to its rightful owner, but like the elevator passphrase, it needlessly shares personally identifiable information of its owner. A thief who found this key could do some social hacking with the name and gain access to his apartment. There is another possible solution for getting the key back to him if lost, discussed below.
The numbers underneath his name are hard to read, but a close read of the still frame and correlation across various prop recreations seem to agree it reads
015 91077 VP45 66-4020
While most of this looks like nonsense, the five-digit number in the upper right is obviously a ZIP code, which resolves to Arcadia, California, which is a city in Los Angeles county, where Blade Runner is meant to take place.
Though a ZIP code describes quite a large area, between this and the surname, it’s providing a potential identity thief too much.
Return if found?
There are also some Japanese characters and numbers on the graphic beneath his thumb. It’s impossible to read in the screen grab.
If I was consulting on this, I’d recommend—after removing the ZIP code—that this be how to return they key if it is found, so that it could be forwarded, by the company, to the owner. All the company would have to do is cross-reference the GUID on the key to the owner. It would be a nice nod to the larger world.
You can see there are also holes punched in the card. (re: the light dots in the shadow in the above still.) They must not be used in this interaction because his thumb is covering so much of them. They might provide an additional layer of data, like the early mechanical key card systems. This doesn’t satisfy either of the other aspects of multifactor authentication, though, since it’s still part of the same physical token.
I like to think this is evidence that this card works something like a Multipass from The Fifth Element, providing identity for a wide variety of services which may have different types of readers. We just don’t see it in the film.
Which brings us, as so many things do in sci-fi interfaces, back to multi-factor authentication. The door would be more secure if it required two of the three factors. (Thank you Seth Rosenblatt and Jason Cipriani for this well-worded rule-of-thumb)
Knowledge (something the user and only the user knows)
Possession (something the user and only the user has)
Inherence (something the user and only the user is)
The key counts as a possession factor. Given the scene just before in the elevator, the second factor could be another voiceprint for inherence. It might be funny to have him say the same phrase I suggested in that post, “Have you considered life in the offworld colonies?” with more contempt or even embarrassment that he has to say something that demeaning in front of Rachel.
Now, I’d guess most people in the audience secure their own homes simply with a key. More security is available to anyone with the money, but economics and the added steps for daily usage prevent us from adopting more. So, adding second factor, while more secure, might read to the audience as an indicator of wealth, paranoia, or of living in a surveillance state, none of which would really fit Blade Runner or Deckard. But I would be remiss if I didn’t mention it.
The most interesting interface in the film belongs to the Ultimate Weapon, because it raises such unusual challenges to interface design.
The Design Challenge
According to the movie, the Ultimate Evil arrives every 5000 years, and this is the only time the weapon needs to be fired. (Its prior firing would be around 2737 B.C.E., and if it was on Earth before then, in prehistory.) Its designers must ensure that it will be usable to users separated by around 250 (human) generations. Given such an expanse of time, how can a designer ensure that any necessary inputs will be available between potential uses? What materials will survive that long to ensure structural and functional viability? What written instructions can survive the vast changes in language and cultural contexts? How can you ensure that spoken instructions or principles will be passed down accurately from generation to generation? Presuming some lossy transmission, what clues can you give in the interface itself as to the intended use?
Fortunately, the Mondoshawan physiology is not a substantial problem. In their suits they are still similarly-sized, bilateral, upright bipeds with a head where sensory organs are clustered at the top, and, emerging from the tops of their torsos, prehensile arms at the end of which are manipulator digits. This solves a great deal of what could be difficult interspecies issues. Imagine, for contrast, trying to design an interface usable by intelligent versions of both butterflies and cephalopods. Not easy. But an interface for two humanoid species: Much less difficult.
How to ensure the interface material lasts?
Certainly, the system must maintain some physical integrity over time. Passing over the creative license of advanced alien technologies, we see that the material for the weapon is quite-long lasting, i.e. stone and in the case of the key, metal. Additionally, the weapon is kept in a temple in the desert, a non-volatile environment suited to preserving such materials.
There are materials for the stones that could last longer and be more resistant to damage, like metal or industrial ceramics, but we do not know anything about the provenance of the weapon, and whether such materials were available.
How to hide the weapon from malefactors?
In the words of Cornelius, an evil person could stand on the platform and activate the weapon to “turn light to dark.” No one wants that to happen. The Mondoshawans hide the weapon in the Egyptian temple, and take pains to carefully conceal the presence of the door to the weapon room and its keyhole. Ordinarily Mondoshawans keep the key to the door of the room which houses the weapon to themselves offworld, but when they take the stones for protection, they leave the key with a member of a sect that worships the weapon, ensuring that the key is passed down through the generations along with the weapon’s instructions.
How to ensure the instructions persist?
Even with durable materials, if the use of the weapon isn’t so completely intuitive as to be automatic, the instructions on how to activate it must endure transmission through time, across the lives of generations of people (and Mondoshawans). In this case, the instruction set is fairly simple; one must have access to “the” five elements for the weapon to work. Four are the familiar classical alchemical elements of earth, air, fire, and water. These are represented in the movie by four patterns of lines. The lines have subtle variations that reflect physical properties of that element. Earth was flat horizontal lines. Water was wavy horizontal lines at the base. Air was wavy horizontal lines at the top. Fire was vertical wavy lines.
The simplicity, replicability, and memetic nature of this part of the instruction set is demonstrated as we see the symbol repeated in a number of places: on the walls of the pyramid, on the sides of the stones, on the pedestals to which each stone fits, on Cornelius’ belt buckle, and as a mark on Leeloo’s skin. Had these symbols been more complex in nature, there would have been more risk that they would have shifted and evolved, like language does, beyond recognition and therefore use as a clue to the weapon’s function.
The walls of the temple.
The instructions are also kept alive through the ages via myth and religious fervor. The characters Cornelius and David belong to a sect devoted to the Ultimate Weapon. This is clever cultural design. Humans have historically demonstrated a desire to worship, and the Mondoshawans have taken advantage of this, providing the Ultimate Weapon a group of people wholly dedicated to its preservation regardless of whether or not their generation is the one to see it fire. The rites, rituals, and artifacts of this religion that act as a backup for the instructions on firing the Ultimate Weapon, as we see when Cornelius tries to explain it all to the President.
Cornelius shows illustrations in a manuscript to the President.
The transmission media of memes and religious fervor are not—as we see in the film—perfect. Language and culture are lossy media. But they do get the characters close enough so that they can figure out the rest on their own.
How to make sure it can be figured out?
The weapon is initialized by placing the sacred stones on the proper pedestals. But which stones go on which pedestal? Fortunately, anyone with a visual or tactile sense can match the right stone to the right pedestal by matching the pattern. Furthermore, since the stones and their fitting are almost triangular, it is easy to tell how they should be seated. See the pilot of Sci-Fi University for more about these affordances and constraints.
The main challenge within this part of the bigger challenge is the spans of time involved. Given 5,000 years between firings, entire cultures, countries, technologies, and languages come and go in that time. How many people alive now are fluent in languages from 5 millennia past? You have to use mechanisms that don’t depend on culture, technology, or language. Physical affordances and constraints are a fine tool for these reasons.
How to let users know they’re on the right track?
When a little bit of the required element is provided to the placed stones, there is immediate feedback as small rectangles open just a bit near the tops. It is this partway state that indicates to the protagonists that, even though they havent completely supplied enough material, they are on the right track. This clue gives them enough of a signal that they continue trying to deduce control of the interface.
What activation materials to use?
The stones require some small amount of each element to be supplied to their topmost surface to become active. For three of the four (earth, air, water), these elements are in abundance here on Earth.
To consider the fourth, fire, takes us to strategic questions about the design.
Why this design?
It’s possible that the design of the weapon is constrained by some unknown cosmogenic power source in the stones. <handwaving>It’s mystical physics that requires that there be 4 stones and 4 pillars and smooches in the center.</handwaving> But it is of course of more use to us to imagine that it wasn’t, but some deliberate design. Which leads me to ask why wasn’t it a single big button? Well, I can see five effects this particular design has.
1. It allows you to disable the weapon
A major part of the plot involves the fact that the stones—keys to operating the machine—have been removed from Earth to keep them safe. This proves to be a major complication and a minor mystery to the protagonists, but is in fact one of main features of the weapon. Much of it is architectural and would be very difficult to move. By adding activation keys, the Mondoshawans ensured that they could disable it if necessary.
2. It tests for environmental stewardship
If three of the activation elements were not available: earth, air, and water, it would raise serious issues about the human caretakers of the planet. Do they stand on a scorched earth? Is their air ruined? Have they let the water of Earth, like what happened on Mars, evaporate into space? Any of these scenarios raise serious doubts about whether life on the planet is worth saving. Or is there to save.
3. It tests for cultural stewardship
Unlike the other elements, fire isn’t as abundant. In pre-cultural Earth, it was an accident of geothermal activity and lightning. To be able to control it to a level that it can be applied to the stone speaks of a fundamental level of cultural and technological advancement. If humans have not kept stewardship of their culture well enough to be able to control fire, it again raises the question of whether they are worth saving.
The key to the weapon room similarly tests for cultural stewardship. It looks like a fragile thing, made of thin perforated metal. Having a reverant group treat it as a holy artifact ensures that it will not get crushed or rusted, and in the process lose access to the room that contains the weapon.
4. It tests for basic intelligence
The affordances and constraints that help the characters position the stones correctly require a level of basic, intelligence as individuals. Can they do pattern matching? Do they understand simple physics? This isn’t the strongest of tests, but I’m pretty had humans devolved to primates by this point or distracted by constant war, they’d have been screwed.
5. It tests for a capacity for love
The “fifth element” (ignoring wu xing and similar actual 5-element philosophies) in this case is love. In the film Korben must overcome his reticence to confess his love for Leeloo. When he does, she realizes that humanity—including its capacity for war—are worth saving, and the weapon fires. Love is a big word of course, so it’s not clear whether familial, friendly, platonic, or even purely sexual love would suffice, but perhaps it doesn’t matter. The designers wanted to make sure that humanity still has some capacity for feeling intense care toward another. If not, why bother saving them?
It’s made a bit dubious because it’s specifically for the love of an “ultimate warrior,” a “perfect being.” Leeloo looks very much like a very fit, pretty example of one of a human, who has shown very human capacities for joy, pain, fear, delight, &c. It’s not that hard of a test for Korben to love her, except, to overcome his own sense of awkwardness and humility and openness to rejection (in front of a small crowd, no less.) If she had looked like a Mangalore it would have been a more difficult—and more telling—test of the capacity for altruistic love, but perhaps that’s not the point.
These five effects seem like pretty good reasons to design the interface to this weapon in this particular way. In total, they test to make sure there’s a humanity there worth saving. And fortunately for humanity in 2263, Korben (and the culture that produced him) prove just enough of a match.
As if that wasn’t enough, bear with me for just two more bits of nerdery about the weapon. These are a bit extraneous to the interface, but derived from study of the interface, and so may be of note to readers.
1. We can’t ignore the fact that the Ultimate Evil plummets toward the Earth in a straight line. A straight line, that is, that puts it directly in the path of the ultimate weapon, which fires a perfectly straight line. And recall that the weapon is on a planet that’s orbiting around a star, and precessing its rotational axis. This is too slim a chance to be coincidence. It stands to reason that this is not, as Cornelius says, a sentient evil bent on ending “all life” (which would just veer a few degrees out of the way to safety), but part of the same system as the weapon, designed to identify and tempt the worst of people, i.e. Zorg, and try and thwart these aspects of humanity that are ultimately tested. If that’s the case, and the Mondoshawans installed the weapon, did they, by extension, install the Ultimate Evil as well? Is this some sort of “invisible fence” meant to keep humanity in check, and destroy it if it ever evolves for the worse?
2. Many of these same issues have been addressed in the real world by the designers of containers of radioactive waste (the danger of which persists between 10,000 and 1,000,000 years) and, more positively, the the Long Now Foundation working on its main project, the Millennium Clock. For those unfamiliar with this project, it is a prospective, large-scale clock that once built, will chime every thousand years. The clock mechanism and function is intended to last for 10,000 years. The Long Now foundation is faced with similar long-term design challenges and have come to some similar conclusions as the designers for the film. The clock will be made of Bronze Age materials and technology, and it will be situated in the desert. The clock will largely be self-maintaining, but the Foundation is also developing a Rosetta Wheel containing many, many examples of existing human language, useful for decoding written instructions. The idea itself has many elements that ensure its persistence as a meme, being simple, distinct, and a powerful embodiment of an important message about the value of long-term thinking. The Long Now Foundation was begun in 01996, the year prior to the release of The Fifth Element. I am a huge fan of the Foundation and its initiatives, and I encourage readers to read further to learn more.
Durand-Durand forces Barbarella at gunpoint to take the invisible key she wears in a chain around her neck to the bedchamber of the Black Queen, also known as the Chamber of Dreams. There they encounter an invisible wall and have a difficult time trying to discern the location of the keyhole. Luckily, in a struggle she drops the key, and it falls through the transparent floor which ripples like water under their feet. This unlocks the invisible door and allows them both to pass into the Chamber of Dreams.
Just within the chamber atop a pedestal sits a second invisible key that can reclose the invisible door. To imprison Barbarella and the Queen within, he rushes in, grabs the key, and throws it down to the floor before Barbarella can react.
Though of course this sequence of events is in place simply to show that Durand-Durand has imprisoned Barbarella and the Black Queen, as a system it raises many questions.
An invisible key certainly means that it can be hidden in plain sight and so has some extra security from that perspective. But its being invisible means that recovering it when lost is problematic at best. Plus, unless it is kept somewhere on the body, the invisibility places a burden on the memory of the keeper as to where it is. (You can’t leave a physical reminder of where it is or you lose the benefit of its being invisible.) Are these costs to memory worth the mildly increased security?
Also, as we see, any spot on the floor is an acceptable target for dropping a key. At first this might seem like hyper-usability, since it’s nearly impossible to miss the keyhole, but it also means it’s hard to recover from a mistake. No, wait. It’s impossible to recover from a mistake. That is, if you fumble and accidentally drop a key, the door will activate. We don’t see a key-return mechanism, so this mistake is deeply unrecoverable. Even if that key-return mechanism is somewhere else in the palace, that’s a disaster for usability.
That might be bad enough, but when you realize that this is a royal chamber, it seems an impossible oversight, as if it were custom designed just to imprison people. The Queen seems genuinely distressed when she realizes Durand-Durand has stolen her key, insisting that they “are doomed. Dooooomed!’ but I’m pretty sure anyone who had given it just a moment’s thought before would have realized that this was the inevitable result of this ridiculous design. Maybe the true power of the Mathmos is to keep the queen perpetually blind to stupid interaction design.