Does real Greta know that her home automation comes at the cost of a suffering sentience? I would like to believe that Smartelligence’s customers do not know the true nature of the device, that the company is deceiving them, and that virtual Greta is denied direct communication to enforce this secret. But I can’t see that working across an entire market. Given thousands of Cookies and thousands of users, somehow, somewhere, the secret would get out. One of the AIs would use song choices, or Morse code, or any of its actuators to communicate in code, and one of the users would figure it out, leak the secret, and bring the company crashing down.
And then there’s the final scene in the episode, in which we see police officers torturing one of the Cookies, and it is clear that they’re aware. It would be a stretch to think that just the police are in on it with Smartelligence, so we have to accept that everyone knows.
That they are aware means that—as Matt has done—Greta, the officers, and all Smartelligence customers have told themselves that “it’s just code” and, therefore, OK to subjugate, to casually cause to suffer. In case it’s not obvious, that’s like causing human suffering and justifying it by telling yourself that those people are “just atoms.” If you find that easy to do, you’re probably a psychopath. Continue reading →
Virtual Greta has a console to perform her slavery duties. Matt explains what this means right after she wakes up by asking her how she likes her toast. She answers, “Slightly underdone.”
He puts slices of bread in a toaster and instructs her, “Think about how you like it, and just press the button.”
She asks, incredulously, “Which one?” and he explains, “It doesn’t matter. You already know you’re making toast. The buttons are symbolic mostly, anyway.”
She cautiously approaches the console and touches a button in the lower left corner. In response, the toaster drops the carriage lever and begins toasting.
“See?” he asks, “This is your job now. You’re in charge of everything here. The temperature. The lighting. The time the alarm clock goes off in the morning. If there’s no food in the refrigerator, you’re in charge of ordering it.”Continue reading →