The Thanatorium: Usher Panel

The thanatorium is a speculative device for assisted suicide in Soylent Green. Suicide and death are not easy topics and I will do my best to address them seriously. Let me first take a moment to direct anyone who is considering or dealing with suicide to please stop reading this and talk to someone about it. I am unqualified to address—and this blog is not the place to work through—such issues.

There are four experiences to look at in the interface and service design of the Thanatorium: The patient, their beneficiaries, the usher to the beneficiaries, and the attendants to the patient. This post is about the interface for the usher. This Thanatorium personnel is there as a stage manager of sorts, both to help the patient and the beneficiaries go where they need to go, ensure the beneficiaries do not do what they must not, and run the tech aspects of the ceremony.

The usher, left, ushing.

Note that—as I backworlded in the last post—these notes presume that the reason the beneficiaries are separated from the patients are to prevent them from trying to stop the event, and to minimize distractions during the cinerama display for gross biochemical reasons. Also recall that we’re having to go with a best-guess as to what the usual experience is, since we only see Thorn’s tardy thuggery in the film.

The usher’s tasks

Based on what we see in the film, the usher has a lot to do for each event…

  • Receive the patient’s preferences (music category, color, whatever other questions intake asked before we join that scene) from the intake personnel 
  • Escort the patient to the “theater” and the beneficiaries to the observation room
  • Set the color of the light and the music to the patient’s preferences
  • Close the portal for the hemlock drinking
  • Open the portal for last farewells
  • Close the portal for the cinerama display
  • Start the cinerama display
  • Get help if the patient gets up or otherwise interrupts the ceremony
  • Wait for when the patient dies
  • Open the portal to view the body’s being shuttled away
  • Ensure the beneficiaries behave, answer any questions
  • Escort the beneficiaries back to the lobby
A screen shot from the movie showing the existing usher panel.

The interface barely touches on any of this

With all that in mind, we can see that this interface is woefully ill-equipped for any of his tasks. In the prior post I argue that the features for speaking to the patient—the speaker, the audio jack, and the SPEAKING PERMITTED indicator—should be separated from the usher’s stage manager functions. So we’re only going to pay attention in this post to the row of backlit rocker toggles labeled PORTAL, EFFECTS, CHAMBER 2, AUDIO, VISUAL, CHAMBER 1 and a little bit of the authorization key that looks like a square metal button in the screen cap above. And note I’m going to make suggestions that are appropriate to the early 1970s rather than use either modern real-world or speculative interface technologies.


First, that authorization key is pretty cool

The fact that it’s a featureless, long metal cuboid is so simple it feels sci-fi. Even the fact that its slot is unlabeled is good—it would help prevent a malicious or grief-panicked user from figuring out how to take control. You could even go one step further and have a hidden magnetic switch, so there’s not even a slot to clue in users. Production designer note, though, this means that the panel needs to be wood (or something non-magnetic) rather than a ferromagnetic metal. Aluminum, maybe, since it’s paramagnetic, but you also don’t want anything that can scratch or wear easily and give away the position of the secret spot.

A side view of a magnetic cabinet lock. When the magnet gets close to the right spot on the cabinet door, it pulls the latching mechanism open, allowing the door to be opened.
This is a cabinet lock, but the same principle would apply.

But, the buttons don’t match the scene

The PORTAL button never changes state, though we see the portal open and close in the scene. AUDIO is dim though we hear the audio. Maybe dim equals on? No, because VISUAL is lit. There’s some gymnastics we could do to apologize for this, but Imma give up and just say it’s just a moviemaking error.

And they are poorly clustered

Why is CHAMBER 2 before CHAMBER 1? Why are the three AV buttons split up by CHAMBER 2? A more reasonable chunking of these would be PORTAL on its own, CHAMBER 1 & CHAMBER 2 together, and the remaining A/V buttons together. These groups should be separated to make them easier to identify and help avoid accidental activation (though the stakes here are pretty low.)

One square by itself labeled PORTAL. Two squares side-by-side labeled CHAMBER 1 and CHAMBER 2. And three squares together labeled AUDIO, VISUAL, and EFFECTS.
If we were just dealing with these 6 buttons, this might be a reasonable clustering. But, read on…

The PORTAL button is the wrong type and orientation

Look close at the screen shot and you’ll see that each button consists of three parts. A white, back-lit square which bears the label, and two black pushbuttons that act like rocker switches. That is, press the upper one in, and the lower one pops out. Press that popped-out lower one in, and the upper one pops out again. When the lower button is pressed in, the button is “on,” which you can tell because those are the only ones with the upper button popped out and the back light illuminated.

Rocker switches are good for things with two mutually exclusive states, like ON and OFF. The PORTAL button is the only one for which this makes unambiguous sense, with its two states being OPEN and CLOSED. But, we have to note that it is poorly mapped. The button has a vertical orientation, but the portal closes from right to left. It means the usher has to memorize which toggle state is open and which one is closed. It would more usable to have an inferrable affordance. Cheapest would be to turn the button sideways so it maps more clearly, but an even tighter mapping would be a slider mounted sideways with OPEN and CLOSED labels. I don’t think the backlit status indicator is necessary here because there’s already a giant signal of the state of the portal, and that’s the adjacent portal.

An image of a slider switch.

What do EFFECTS and CHAMBER even do?

What does the EFFECTS button do? I mean, if AUDIO and VISUAL have their own controls, what’s left? Lasers? A smoke machine? Happiness pheromones? (I’m getting The Cabin in the Woods vibes here.) Whatever it is, if there are multiple, they should have individual controls, in case the patient wants one but not the other, or if there’s any variability that needs controlling.

Also what do CHAMBER 1 and CHAMBER 2 do? It’s very poor labeling. What chambers do they refer to? Maybe the observation room is chamber 1 and the theater is chamber 2? If so, different names could save the usher’s having to memorize them. Also, what do these switches control? Lights? Door locks? We would need to know to really make design recommendations for these.

The AV controls are incomplete

Which takes us to AUDIO, and VISUAL. Each of these is missing something.

Sure, they might need ON/OFF controls as we see here. But how about a volume control to accommodate the hard-of-hearing and the sound-sensitive? How about a brightness control for the video? These could have an OFF state and replace the toggle switches.

We know from the movie itself that the service has offered Sol his choice of music genre. Where is the genre selector? This is a non-trivial problem since the number of genres is on the order of 1000. They probably don’t offer all of them, but at intake they do ask Sol his preference as an open-ended question, so it implies a huge selection. Radio band selectors would have made sense to audiences in the 1970s, and signal a huge number of options, but risk being “out of tune” and imply that it’s broadcast. So either have a small number of options with a 15° rotary switch (and rewrite the intake scene so Sol selects from a menu) or three 10-digit rotary switches with a “commit” momentary button, and have a small reference booklet hanging there.

I also want to believe that the theme of the video can be selected. Sol has chosen “nature” but you could imagine patients requesting for their end-of-life ceremony something else like “family,” “celestial,” “food” (given the diegesis, this should be first) or even “religious” (with a different one for each of the world’s twelve major religions). So it would make sense to have a video theme selector as well, say, on the order of 20 options. That could be a 15° rotary switch. Labeling gets tough, but it could just be numbers with an index label to the side.

An image showing the components of such a video selector, including the label.

I’m going to presume that they never need scrubbing controls (REWIND or FAST FORWARD) for the AV. The cinerama plays through once and stops. Sudden rewinding or fast forwarding would be jarring for the patient and ruin the immersion. Have a play button that remains depressed while the cinerama is ongoing. But if the patient passes more quickly than expected, a RESET button would make sense. So would a clock or a countdown timer, since Sol had confirmed at intake that it would be at least 20 minutes, and to let the usher know how much time they have left to get those neurotransmitter numbers up up up.

Some controls are straight up missing

How does an usher set the lights according to the patient’s preferences? They ask at intake, and we see Sol’s face washed with a soothing amber color once the attendants leave, so there should be a color selector. Three RGB slide potentiometers would provide perfect control, but I doubt anyone would quibble that the green they’d asked for was #009440 and not #96b300, so you could go with a selector. The XKCD color survey results show that there are on the order of about 30 colors, so something similar to the video-theme selector above would work, with a brightness potentiometer to the side.

XKCD color graph showing the outlines with crowdsourced regions and labels. But please check out the full post as linked in the image caption. It’s so much more awesome than just this.
I will always be in awe of this undertaking and visualization, Randall Monroe.

These controls ought to be there

The patient experience is a bit of a show, so to signal its beginning and end, there should be lighting controls for the usher to dim and raise the lights, like in a theater. So let’s add those.

Also, the usher has a minor medical task to accomplish: Monitoring the health of the patient to know when they’ve passed. The three metrics for clinical death are a cessation of all three of…

  1. breath
  2. blood flow
  3. brain activity

…so there should be indicators for each of these. As discussed in the medical chapter of the book, this is ideally a display of values over time, but in the resource-poor and elecromechanical world of Soylent Green, it might have to be a collection of gauges, with an indicator bulb near the zero for when activity has stopped. A final, larger indicator bulb should light when all three gauges are still. To really underscore the morbidness of this interface, all those indicators should be green.

A comp showing the three clinical death gauges and incdicators, as described.

If you buy my backworlding, i.e. that part of the point of preventing interruptions is to maximize the dopamine and serotonin being released into the patient’s body, there should also be status indicators showing the level of these neurotransmitters in the patient’s bloodstream. They can be the same style of gauges, but I’d add a hand drawn arrow to some point along the chapter ring that reads “quota.” Those indicators should be larger than the clinical death indicators to match their importance to Soylent’s purposes.

Lastly, thinking of Thorn’s attack, the usher should have a panic button to summon help if the patient or the beneficiaries are getting violent (especially once they discover they’re locked in.) This should be hidden under the panel so it can be depressed secretly.

Where should this panel go?

As described in the beneficiaries post we’re going to leave the communication interface just below the portal, where they are now for those fleeting moments when they can wish the patient goodbye.

A screen shot of the movie showing Thorn at the portal addressing the usher, angrily, as usual.

And there’s no need to put the usher’s controls under the nose of the beneficiaries. (In fact with the medical monitoring it would be kind of cruel.) So let the usher have a lectern beside the door, in a dim pool of light, and mount the controls to the reading top. (Also give them a stool to rest on, have we learned nothing?) Turn the lectern such that the interface is not visible to beneficiaries in the room. This lets the usher remain respectfully out of the center of attention, but in a place where they can keep an eye on both the patient when the portal is open, and the beneficiaries throughout.

An image of a lectern
Looks cheap? Perfect.

In total, the lectern panel would look something like this…

The “READY” indicators are explained in the attendant’s post.

…and the scene could go something like this…

  • Interior. Thanatorium observation room.
  • The Usher escorts Thorn into the room. Thorn rushes to the portal. The usher steps behind a lectern near the door.
  • Usher
  • It’s truly a shame you missed the overture.
  • The Usher slides a switch on the lectern panel, and the portal closes.
  • Thorn
  • I want to see him.
  • Usher, looking down at his interface
  • That is prohibited during the ceremony.
  • Worm’s eye view. Thorn takes a few steps toward him and knocks the lectern to the ground. It falls with its interface in the foreground. In the background, we see Thorn slam the usher against the wall.
  • Thorn
  • Well I can assure you, open that damned thing right now, or I swear to God you’ll die before he does!
  • Usher
  • OK, OK!
  • The usher falls to his hands and knees and we see him slide the switch to open the portal. Thorn steps back to it, and the usher gets on his feet to right the lectern

House of Representin’

The U.S. House of Representin’ in Idiocracy is a madhouse. When Joe is sworn in as the Secretary of the Interior, he takes his seat in the balcony with the other Cabinet members. He looks down into the gallery. It is dimly lit. There are spotlights roving across the Representatives, who don’t sit at desks but stand in a mosh pit. There is even a center-hung video display like you’d see at an indoor sports area. Six giant LED screens. Ring displays showing weird ASCII characters.

Idiocracy_house-of-representin03
Sadly, we do not get to The Sennit for a comparison.

Someone plays an entrance theme consisting mostly of a cowbell and grunts. Strobe lights flash. An announcer says, like he was announcing a World Wrestling Entertainment performer, “Ladies and gentlemen…the President of America!” Camacho comes out of a side door screaming. He’s dressed in lots of red and white stripes with a cape made of the union blue. (n.b. The federal code forbids the wearing the flag as apparel.) He does some made-up karate poses. There are logos on the rostrum and currency sheets for wallpaper. He stands at the lectern and begins his address to the Representatives by saying, “Shut up.”

money-wallpaper.jpg

There’s a kind of ritual to his entrance, but the proceedings are all chaos. I think if you mentioned the Jefferson’s Manual you’d be accused of talking like a fag. (Jefferson’s Manual was penned by Thomas Jefferson in 1801 and still stands as a guideline for how the House and to a lesser extent the Senate runs its…but there I go talking faggy again.) When the delegation from South Carolina start talking smack, he grabs a semi-automatic and shoots it into the ceiling to get everyone’s attention again.

IDIOCRACY-governance.png
He tells it like it is.

Ordinarily I might try and critique this as some abstract interface for the task of vetting a Cabinet member or legislating, since it is meant to be that, but Idiocracy is just too far gone. Plus, tomorrow is the midterm elections, and it’s more instructive to talk about its tone.

What makes this scene so marvelous is how un-governmental it all is. It’s macho posing and buzz words. Insults and tribalism. It’s a circus (without, in this case, the bread). Empty promises and showmanship.

Come with me now to walk far, far back from it all, to try to get it all into view and really think hard about the scope of the institution we call government. We grant this thing the highest authority that we possibly can. It has power over our life and death, war and money, our children and our environment—and it is only right that this trust be met by the occupants of that government with gravity, some serious consideration for the power with which they have been entrusted. It is grotesque for it to become a show. When people think corporations and government should be best buds, and the highest offices of the land become a shill for product. When the participants conceive it as a high-school parking lot gang fight where scoring insults against the other team counts as some beer-swilling victory while, you know, actual human suffering and violent death occurs as collateral damage. When they justify horrible things by saying, “You had your turn.” When demagogues keep you stupidly, stupidly distracted.

Idiocracy_house-of-representin02
Yet here we are.

If this is government, we shout at the screen, those morons in the electorate should replace it with something better.

Replace it with something better

We’re not done with reviews of Idiocracy, but tomorrow is the 2018 midterm election in the USA.

If you’ve stayed with me this far it means you’re probably not a supporter of The Tire Fire in Chief, since, as fascists, they tend to be fanatical and abhor dissent, and would have left the blog long ago. (They will not be missed.) So you’re probably not one of them.

If you’re a progressive or even a moderate, you’ve been as shocked as I have over the past two years, and you realize how much of a disaster this administration has been. Your mind has hopefully already been made up. In early voting or by mail you may have even already voted. Rock on.
Some of my readers may have genuine hardships that prevent them from voting, even in early voting states or by mail. Please do everything you can. Remember Uber and Lyft are offering free and discounted trips to polls (there are even carpool sites), and in most states your employer is required by law to give you paid time off to vote. (Check here.) Some voters will be victims of suppression efforts and holy shit I’m sorry about that.
But let’s presume that there are yet a few undecideds, or who are choosing not to vote out of some sense of hopelessness or protest. Maybe you have some Russian troll farm meme in your head that is preventing you from voting. Not voting may feel like resistance, but it’s actually surrender. With all the voter suppression underway, you’re letting the oppressors win. With all the wrong in the world, you would be complicit. So get over yourself. Stop the decline into Idiocracy. Our choices aren’t perfect. They never are. They never will be. But even if this choice is not perfect, it is clear. The GOP is wrecking democracy, ruining the environment, and making people suffer for the benefit of the ultra-wealthy and their old, white cronies. Broadcast Democrats may not be the answers we need in the long run, but they are the only thing that can stop this Idiocracy, right here, right now.

Vote.

Let me close with a great screed by Lori Gallagher Witt about why she is a liberal. You are a sci-fi fan. You’re used to entertaining the notion of alternate realities. Imagine a world where the following becomes true.

  1. “I’ve always been a liberal, but that doesn’t mean what a lot of you apparently think it does. Let’s break it down, shall we? Because quite frankly, I’m getting a little tired of being told what I believe and what I stand for. Spoiler alert: Not every liberal is the same, though the majority of liberals I know think along roughly these same lines:
  2. I believe a country should take care of its weakest members. A country cannot call itself civilized when its children, disabled, sick, and elderly are neglected. Period.
  3. I believe healthcare is a right, not a privilege. Somehow that’s interpreted as “I believe Obamacare is the end-all, be-all.” This is not the case. I’m fully aware that the ACA has problems, that a national healthcare system would require everyone to chip in, and that it’s impossible to create one that is devoid of flaws, but I have yet to hear an argument against it that makes “let people die because they can’t afford healthcare” a better alternative. I believe healthcare should be far cheaper than it is, and that everyone should have access to it. And no, I’m not opposed to paying higher taxes in the name of making that happen.
  4. I believe education should be affordable and accessible to everyone. It doesn’t necessarily have to be free (though it works in other countries so I’m mystified as to why it can’t work in the US), but at the end of the day, there is no excuse for students graduating college saddled with five- or six-figure debt.
  5. I don’t believe your money should be taken from you and given to people who don’t want to work. I have literally never encountered anyone who believes this. Ever. I just have a massive moral problem with a society where a handful of people can possess the majority of the wealth while there are people literally starving to death, freezing to death, or dying because they can’t afford to go to the doctor. Fair wages, lower housing costs, universal healthcare, affordable education, and the wealthy actually paying their share would go a long way toward alleviating this. Somehow believing that makes me a communist.
  6. I don’t throw around “I’m willing to pay higher taxes” lightly. If I’m suggesting something that involves paying more, well, it’s because I’m fine with paying my share as long as it’s actually going to something besides lining corporate pockets or bombing other countries while Americans die without healthcare.
  7. I believe companies should be required to pay their employees a decent, livable wage. Somehow this is always interpreted as me wanting burger flippers to be able to afford a penthouse apartment and a Mercedes. What it actually means is that no one should have to work three full-time jobs just to keep their head above water. Restaurant servers should not have to rely on tips, multibillion-dollar companies should not have employees on food stamps, workers shouldn’t have to work themselves into the ground just to barely make ends meet, and minimum wage should be enough for someone to work 40 hours and live.
  8. I am not anti-Christian. I have no desire to stop Christians from being Christians, to close churches, to ban the Bible, to forbid prayer in school, etc. (BTW, prayer in school is NOT illegal; compulsory prayer in school is—and should be—illegal). All I ask is that Christians recognize my right to live according to my beliefs. When I get pissed off that a politician is trying to legislate Scripture into law, I’m not “offended by Christianity”—I’m offended that you’re trying to force me to live by your religion’s rules. You know how you get really upset at the thought of Muslims imposing Sharia law on you? That’s how I feel about Christians trying to impose biblical law on me. Be a Christian. Do your thing. Just don’t force it on me or mine.
  9. I don’t believe LGBT people should have more rights than you. I just believe they should have the same rights as you.
  10. I don’t believe illegal immigrants should come to America and have the world at their feet, especially since THIS ISN’T WHAT THEY DO (spoiler: undocumented immigrants are ineligible for all those programs they’re supposed to be abusing, and if they’re “stealing” your job it’s because your employer is hiring illegally). I’m not opposed to deporting people who are here illegally, but I believe there are far more humane ways to handle undocumented immigration than our current practices (i.e., detaining children, splitting up families, ending DACA, etc).
  11. I don’t believe the government should regulate everything, but since greed is such a driving force in our country, we NEED regulations to prevent cut corners, environmental destruction, tainted food/water, unsafe materials in consumable goods or medical equipment, etc. It’s not that I want the government’s hands in everything—I just don’t trust people trying to make money to ensure that their products/practices/etc. are actually SAFE. Is the government devoid of shadiness? Of course not. But with those regulations in place, consumers have recourse if they’re harmed and companies are liable for medical bills, environmental cleanup, etc. Just kind of seems like common sense when the alternative to government regulation is letting companies bring their bottom line into the equation.
  12. I believe our current administration is fascist. Not because I dislike them or because I can’t get over an election, but because I’ve spent too many years reading and learning about the Third Reich to miss the similarities. Not because any administration I dislike must be Nazis, but because things are actually mirroring authoritarian and fascist regimes of the past.
  13. I believe the systemic racism and misogyny in our society is much worse than many people think, and desperately needs to be addressed. Which means those with privilege—white, straight, male, economic, etc.—need to start listening, even if you don’t like what you’re hearing, so we can start dismantling everything that’s causing people to be marginalized.
  14. I am not interested in coming after your blessed guns, nor is anyone serving in government. What I am interested in is sensible policies, including background checks, that just MIGHT save one person’s, perhaps a toddler’s, life by the hand of someone who should not have a gun. (Got another opinion? Put it on your page, not mine).
  15. I believe in so-called political correctness. I prefer to think it’s social politeness. If I call you Chuck and you say you prefer to be called Charles I’ll call you Charles. It’s the polite thing to do. Not because everyone is a delicate snowflake, but because as Maya Angelou put it, when we know better, we do better. When someone tells you that a term or phrase is more accurate/less hurtful than the one you’re using, you now know better. So why not do better? How does it hurt you to NOT hurt another person?
  16. I believe in funding sustainable energy, including offering education to people currently working in coal or oil so they can change jobs. There are too many sustainable options available for us to continue with coal and oil. Sorry, billionaires. Maybe try investing in something else.
  17. I believe that women should not be treated as a separate class of human. They should be paid the same as men who do the same work, should have the same rights as men and should be free from abuse. Why on earth shouldn’t they be?

I think that about covers it. Bottom line is that I’m a liberal because I think we should take care of each other. That doesn’t mean you should work 80 hours a week so your lazy neighbor can get all your money. It just means I don’t believe there is any scenario in which preventable suffering is an acceptable outcome as long as money is saved.”